Director, Growth Enablement
Director, Growth Enablement
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Job Description
Primary Purpose
The Director Growth Enablement oversees the execution of sales content to articulate a clear value proposition for client acquisition and retention opportunities. This role supports project management process optimization planning execution and analysis of proactive and reactive proposals and presentations. Strong collaboration with sales and account management team members sales enablement and the broader business is required to achieve sales and retention growth targets. The position will manage a team of presentation and reporting specialists proposal coordinators and writers and market researchers ensuring consistent high-quality output for each individual project and effective scalable processes.
This is a hybrid position requiring 3 days a week onsite at our headquarters in Newton MA.
Bright Horizons is trusted by families and employers around the world for high-quality child care and early education back-up care and workplace education. We partner with some of the worlds best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.
Essential Functions/Responsibilities
- Oversee the end-to-end sales support for Client Services/Client Relations understanding the teams selling and/or retention goals and their strategy to achieve those goals
- Coordinate the development curation and management of core content (in collaboration with the B2B marketing team) including presentations benchmarking boilerplate proposal language etc. ensuring all materials are up-to-date and readily available
- Ensure concise easy-to-understand language and compelling graphics in our core assets that align with our approved B2B approach and the Bright Horizons brand
- Effectively leverage our sales enablement platforms to balance the necessity of self-service with projects that warrant more in-depth support and customization
- Work closely with Client Services/Client Relations to understand their selling and/or retention sales objectives buying influences weaknesses and opportunities along with Bright Horizons positioning effectively translating the agreed-upon strategy into a winning sales story that is consistently represented in high-quality sales collateral and materials throughout the sale
- Have courageous conversations that challenge the status quo and support a culture of continuous improvement of growth processes content and outcomes
- Pays close attention to what works well and what doesnt with the goal of continuously optimizing existing approaches; proactively solicit feedback regarding areas for improvement for the team
- Develop and maintain strong collaborative relationships with the B2B content team members graphic designer(s) growth training team consulting and other support teams to ensure alignment within cross-functional initiatives
- Oversee an effective team of presentation proposal research and/or reporting specialists supporting their training and professional development and establishing effective job processes
- Lead regularly scheduled conference calls/meetings with team members to discuss project progress identify areas for cross-training sharing best practices and newly developed materials
- Monitor and analyze sales data to identify gaps track the effectiveness of enablement efforts and make data-driven adjustments
- Handle and resolve client and internal customer issues as necessary in an appropriate and professional manner
- Exemplifies and fosters the Bright Horizons culture and HEART Principles in all work functions and internal interactions
Minimum Qualifications:
- Bachelors Degree in Business Marketing Communications or similar
- 5 years of Supervisory experience in high-performing sales organizations (sales or enablement)
Preferred Qualifications:
- A strong understanding of the sales and account management environment including sales enablement revenue-facing roles sales support and demonstrated knowledge of best practices methodologies and techniques in each of these areas
- Excellent project management skills and time management
- Able to manage multiple projects at once anticipate roadblocks juggle priorities and meet completion deadlines
- Develop a deep familiarity with the Bright Horizons buyers journey to support the sales teams success through the stages of that journey and remain able to adapt quickly as the market evolves
- Expertise within Microsoft platforms including Teams SharePoint PowerPoint Excel Word and Outlook
- Technical proficiency with content management in sales enablement and CRM platforms
- Able to build strong internal relationships collaborate with cross-functional teams build trust through authentic leadership and authentic interactions with colleagues and team members
- Excellent writing and communication skills
- Possess deeply acute skills as a listener speaker writer and meeting facilitator; able to engage in strategic sales discussions and translate strategy into customized and successful sales presentations and proposals
- Passion for the Bright Horizons mission and dedication to living our company values our HEART principles in each interaction everyday
Benefits:
Bright Horizons offers the following benefits for this position subject to applicable eligibility requirements:
- Medical dental and vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
Life at Bright Horizons:
Our people are the heart of our company. Because were as committed to our own employees as we are to the children families and clients we serve our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race color religion sex age disability sexual orientation veteran status national origin genetic information or any other characteristic protected under federal state or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process please contact the recruitment helpdesk at or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Required Experience:
Director
Employment Type
Full-Time
