Deputy Section Chief of SCADA Support

*** The I.T automation engineer Civil Service Title is non-competitive and does not require perspective candidate to be on a civil service list. ***

About DEP
The NYC Department of Environmental Protection (DEP) protects public health and the environment for over 8 million New Yorkers. We provide 1.1 billion gallons of high-quality drinking water daily manage wastewater and stormwater and regulate air noise and hazardous materials pollution. With nearly 6000 employees DEP operates the largest municipal water and wastewater utility in the U.S.

About BWT
The Bureau of Wastewater Treatment (BWT) operates and maintains critical wastewater infrastructure across all five boroughs including 14 Wastewater Resource Recovery Facilities over 90 pumping systems combined sewer overflow facilities and more. BWT is undergoing a digital transformation focused on four pillars: SCADA Support and Development IT Support and Cybersecurity Asset Management Application Development. This transformation aims to modernize operations and improve resilience efficiency and data-driven decision-making.

The Deputy Section Chief of SCADA Support will assist the Section Chief in overseeing the installation operation and maintenance of SCADA systems and telemetry infrastructure across BWT facilities. This role supports the leadership of a technical team responsible for ensuring system performance cybersecurity disaster recovery preparedness and the lifecycle management of SCADA hardware and software. The Deputy will coordinate closely with internal teams including IT Engineering and SCADA Development ensuring alignment with operational goals and compliance standards. This position also serves as acting Section Chief when required and contributes to strategic planning and process improvements.

Key Responsibilities will include but limited to:
-Assist the Section Chief in managing the SCADA Support teams daily operations workload distribution and staff performance.
-Oversee SCADA system monitoring alarm handling maintenance activities and resolution of operational incidents.
-Help ensure system uptime through timely patching updates and proactive maintenance of SCADA components.
-Support control and documentation of changes to HMI PLCs servers and SCADA network configurations.
-Collaborate with networking teams to maintain secure and reliable SCADA communications infrastructure.
-Assist in overseeing the imaging deployment inventory and lifecycle of SCADA servers workstations and related hardware.
-Aid in implementing and enforcing cybersecurity standards including access controls antivirus protocols and secure remote access.
-Manage vendor interactions and support remote tools in accordance with approved security and operational procedures.
-Maintain system architecture diagrams standard operating procedures known issues logs and maintenance records.
-Work closely with SCADA Development and Engineering teams while mentoring staff and promoting a collaborative customer-focused culture.

IT AUTOMATION AND MONITORING E - 95712

Qualifications :

1. A baccalaureate degree in computer science engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering monitoring engineering management of infrastructure; or

2. Eight years of satisfactory full-time experience related to IT automation engineering monitoring engineering management of infrastructure;

3. Education and/or experience which is equivalent to 1 or 2 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time