Summary: Join our team as a Medical Assistant where youll perform both administrative and clinical tasks under the guidance of a physician. Your role will include scheduling appointments maintaining medical records billing coding for insurance taking vital signs preparing patients for exams drawing blood and administering medications.
Key Responsibilities:
Clinical Duties:
- Collect patient health information including for children.
- Administer vaccinations and medications as directed.
- Record vital signs height weight vision and hearing tests.
- Clean and sterilize medical instruments.
- Stock exam rooms and manage inventory.
- Follow up on abnormal findings via phone.
- Perform routine tests like pregnancy tests spirometry glucose checks and PT/INR.
- Work directly with healthcare providers.
- Document patient information in electronic medical records.
- Follow up on referrals and lab results.
- Apply aseptic techniques and infection control.
- Comply with quality assurance practices.
- Maintain inventory and perform routine equipment maintenance.
- Adhere to legal and ethical standards.
- Follow risk management and safety regulations.
Administrative Duties:
- Schedule and coordinate appointments including follow-up calls.
- Understand and follow managed care policies.
- Greet patients and visitors warmly in person or on the phone.
- Keep patient appointments on schedule and notify providers of arrivals.
- Comfort patients by addressing their anxieties and questions.
- Maintain patient accounts and update personal and financial information.
- Enter office charges daily and verify insurance eligibility.
- Use electronic systems to manage information.
General Duties:
- Maintain professionalism in all interactions.
- Prioritize and manage multiple tasks.
- Respect cultural diversity.
- Use medical terminology correctly.
Customer Service:
- Greet customers courteously and professionally.
- Follow communication protocols with customers.
- Respond promptly to customer questions and concerns.
- Keep customer information confidential.
- Provide assistance and excellent service recovery.
Teamwork:
- Offer help to colleagues and other departments.
- Solve problems and meet deadlines.
- Resolve conflicts directly and respectfully.
- Be mindful of others time and schedules.
- Provide status updates for continuity of workflow.
Communication Etiquette:
- Communicate respectfully and professionally.
- Limit personal cell phone use in patient care areas.
- Answer phone calls promptly and professionally.
- Maintain appropriate voicemail and email messages.
- Return messages within one business day.
Self-Management:
- Adhere to dress code and wear identification badge.
- Complete assignments on time.
- Fulfill mandatory education and competency requirements.
- Follow safety infection control and health standards.
- Demonstrate commitment to personal and professional growth.
- Adhere to policies and procedures including attendance and punctuality.
Qualifications :
Licensure/Certification/Registration:
Required:
- Current certification as a Medical Assistant from one of the following organizations:
- American Association of Medical Assistants (CMA)
- National Healthcare Associates (CCMA)
- Registered Medical Assistant with the American Medical Technologist (RNA)
- The American Registry of Medical Assistants
Other:
- Basic Life Support (BLS) Health Care Provider certification
Education/Knowledge:
- High school diploma or equivalent
- Completion of an accredited Medical Assistant program
- Special exceptions may be considered including:
- 1 year of supervised work experience in a medical assisting field within the last 3 years
- 2 years of supervised work experience in a medical assisting field within the last 5 years
- These exceptions should be vetted by the Human Resources Director and Department Director
- Current BLS certification
- Medical Assistant certification preferred
Technical/Clinical Skills:
- Microsoft Office Suite:
- Word: Basic
- Excel: Basic
- PowerPoint: Basic
- Access: Not applicable
- Basic knowledge and experience with medical terminology
- Standard Office Equipment:
- Medical Equipment:
- Other:
- Team player goal-oriented and highly adaptable
- Self-starter efficient and professional
- Promotes the organization through positive public relations
- Excellent interpersonal analytical and communication skills
- Embraces challenges and provides solutions
- High level of punctuality and organization
- Customer service-oriented
- Phlebotomy experience preferred
- EMR experience preferred
Communication Skills & Abilities:
- Bilingual preferred (Spanish)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $19.5- $27.31
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide
Like many employers UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details personal identification or payment via email or text. If you suspect fraud please contact us at
Remote Work :
No
Employment Type :
Full-time