We are seeking a detail-oriented and organized Medical Scheduler to join our remote healthcare support team. In this role you will be responsible for coordinating and managing patient appointments ensuring smooth scheduling operations across multiple providers and facilities. The ideal candidate will have excellent communication skills a high level of professionalism and the ability to multitask efficiently in a remote setting.
Key Responsibilities:
- Answer incoming calls emails or messages related to scheduling inquiries.
- Schedule reschedule and cancel patient appointments based on provider availability.
- Coordinate with healthcare professionals to ensure appointments are accurately booked.
- Verify patient information and update records in the scheduling system.
- Ensure appointments comply with insurance and referral requirements.
- Provide patients with necessary instructions and information prior to their appointments.
- Maintain confidentiality of patient data in accordance with HIPAA regulations.
- Resolve scheduling conflicts or issues promptly and professionally.
- Work collaboratively with medical assistants nurses and administrative staff.
Qualifications:
- High school diploma or equivalent (Associate degree preferred).
- Prior experience in medical scheduling or healthcare administration is a plus.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficiency with scheduling software and electronic medical records (EMR/EHR) systems.
- Comfortable using phone systems email and remote tools (e.g. Zoom Microsoft Teams).
- Ability to work independently in a remote environment.