Manager, Rev Ops
Manager, Rev Ops
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At Qualia weve built the leading B2B real estate technology that transforms the home buying and selling experience into a simple secure and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers lenders title and escrow agents and real estate agents---onto a single shared digital closing platform providing greater clarity and transparency to real estate transactions. Today through our business customers across the country millions of consumers use Qualia to close on homes every year.
WHAT YOULL WORK ON
The Revenue Operations team at Qualia is a dynamic and analytical group that is central to the success of our Go-To-Market (GTM) organization. We are the strategic partners to Sales Marketing and Customer Success leadership providing the insights processes and systems they need to drive growth efficiently and effectively. Our mission is to build a world-class operational foundation that enables the entire revenue engine to scale.
RESPONSIBILITIES
As the Sales and Marketing Operations Manager you will be a key leader within the Revenue Operations team reporting to the Senior Director of RevOps. You will lead and mentor a team of 5 operations professionals driving the operational excellence that powers our Sales and Marketing engines. You are a strategic thinker with a hands-on approach equally comfortable architecting a new lead routing workflow as you are presenting performance insights to executive leadership.
Your responsibilities will include:
- Lead mentor and develop a high-performing team of 5 Sales and Marketing Operations professionals fostering a culture of collaboration and continuous improvement.
- Partner closely with Sales Marketing and other GTM leaders to define strategic priorities identify opportunities for improvement and execute on key operational initiatives.
- Optimize the usage of our GTM technology stack to improve process efficiency and user effectiveness.
- Manage the end-to-end lead lifecycle including lead scoring routing nurturing and marketing attribution models to ensure a seamless handoff of high-quality leads from Marketing to Sales.
- Oversee core sales operations functions including territory design and management revenue and sales planning and rules of engagement.
- Develop and maintain a suite of reports and dashboards to track key performance indicators (KPIs) across the entire funnel from marketing campaign performance to sales pipeline health and forecasting including the QBR MBR and forecasting motion.
- Champion data integrity within our systems through process improvements data governance policies and enablement for the GTM teams.
- Proactively identify and lead projects to streamline processes improve system workflows and enhance the overall productivity of the sales and marketing teams.
YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH
- 57 years of experience in a Sales Operations Marketing Operations or Revenue Operations role with at least 12 years of direct people management experience.
- Proven experience leading mentoring and inspiring a team of operations professionals.
- Deep expertise in sales and marketing funnel management lead lifecycle and GTM processes preferably in a B2B SaaS environment.
- Advanced proficiency with CRM systems (Salesforce preferred) and hands-on experience with a major Marketing Automation Platform.
- Strong analytical skills with the ability to manipulate data identify trends and provide actionable insights. Experience with BI tools (e.g. Looker Tableau) is a plus.
- Excellent project management and organizational skills with a proven ability to manage multiple complex projects in a fast-paced environment.
- Exceptional communication and interpersonal skills with the ability to build strong relationships and collaborate effectively with senior leadership and cross-functional teams.
- A proactive results-driven mindset with a passion for process improvement and operational excellence.
Based in Austin TX with the ability to work in the office a minimum of two days per week is required.
WHY QUALIA
Qualia is made up of incredibly bright mission-driven coworkers who are passionate about using technology to solve real-world problems---and were growing quickly. In order to continue building an engaging and dynamic organization were committed to giving everyone the support they need to do great work.
Our benefits package is designed to allow our team members to be their best selves both in and out of the workplace. In addition to comprehensive health plans a 401k program and commuter benefits we prioritize family and personal well-being through professional development parental leave and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires biweekly all hands meetings and a variety of internal virtual events to keep employees connected.
We believe diverse perspectives and backgrounds are critical to building great technology and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace and we welcome applicants from all backgrounds regardless of race color ancestry religion gender identity or expression sexual orientation marital status age citizenship socioeconomic status disability or veteran status.
#LI-Hybrid
Required Experience:
Manager
Employment Type
Full Time
