IT Engineer
IT Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Location: UK - Cust. Site ENG UK - Birmingham Job-ID: 213920 Contract type: Standard Business Unit: System Engineering & Technicians
Life on the team
Here at Computacenter the Technical Resource Group (TRG) specialises in delivering intermediate to advanced desktop installation configuration support and troubleshooting services. Additionally we provide basic Wintel installation configuration administration and break-fix solutions.
In this role youll deliver hands-on technical IT support to one of our key customers who operate across multiple UK sites this role is based inDerby 5 days a week.If you have a passion for IT along with some knowledge of desktop/laptop technologies and Windows operating systems this could be the perfect opportunity for you!
What youll do
As an IT Engineer you will be responsible for managing and maintaining IT services and equipment within your assigned Hub and surrounding spokes. Your key responsibilities will include:
- Electronic ticket processing in the tool
- Responsible for 1st and 2nd level support requests/tasks
- Responsible for the support delivery of PCs laptops and tablets
- Physical connection and hardware setup
- Carrying out software installations according to instruction documents
- Solving pre-qualified defects (hardware and software)
- Carrying out IT hardware relocations within a site
- Updating asset data after task processing
What youll need
- You have initial experience in hardware and software rollout
- Knowledge in the support of Windows PCs / laptops
- Knowledge of standard software: Windows Office O365 Google Suite
- You are willing to learn more about new technologies and applications
- Driving license (Car) recommendable.
This role requires a proactive and detail-oriented individual who can manage multiple tasks efficiently while maintaining high service standards. If you meet the essential requirements and are ready to join a dynamic team we encourage you to apply.
About us
With over 20000 employees across the globe we work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and helping our customers to source transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the worlds greatest organisations driving digital transformation enabling people and their business.
Employment Type
Full Time
