Administrative Assistant, Donor Relations

Location: Advancement Department (Hartford CT)

Hours Per Week: 37.5

Schedule: Monday - Friday 8:30 am 4:00 pm

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Scope of Position: Play an integral role in assisting the Divisional Donor Relations Director (DDRD).

• Act on behalf of DDRD with donors and internal staff when DDRD is not in the office.
• Assist and participate in Advancement team projects and special events.
• Assist with stewardship efforts of select donors by building relationships via personalized mail email communications phone calls and ongoing written contact.
• Assist with the management of a major donor caseload.
• Conduct donor research.
• Conduct system reports from CRM to facilitate development efforts.
• Develop and implement strategies that nurture donor loyalty and foster personal relationships with select mid-level donors. Track all efforts and activities in the database.
• Facilitate donor visits with DDRD.
• Maintain accurate donor records.
• Maintain contact with external financial institutions to support donor transactions.
• Perform general office procedures.
• Produce project proposals and major gift collateral material.
• Report monthly major gift production statistics.
• Resolve discrepancies and obtain further information for incomplete and missing donor details by reviewing researching and correcting Salesforce donor records.
• Serve as the primary contact for incoming phone calls and email requests from select donors solicit feedback and track responses in the database.
• Support multi-channel donor communications.
• Work collaboratively with the DDRD to develop short and long-term strategies.
• Work with the Director of Advancement and DDRD to plan and implement William Booth Society mailings throughout the Division and track William Booth Society gifts.

• A high school diploma and five years of relevant professional experience are required and a college background is preferred.
• Ability to multitask in a fast-paced environment.
• Ability to work a flexible schedule as needed.
• Capable of providing the utmost confidentiality and accuracy.
• Must complete all required training upon hire.
• Must have interpersonal computer and writing skills.
• Proficiency with Microsoft Office Suite and donor management software notably Salesforce is preferred.
• A valid motor vehicle drivers license is required.
• Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith but they are required to promote and respect the mission of The Salvation Army.

The Salvation Army is pleased to offer a comprehensive benefits program to full-time employees who work at least 30 hours per week including...

• Comprehensive health care coverage including dental/vision/hearing with low-cost employee premiums co-pays and deductibles
• Employer-funded pension plan (100% vested after five years of eligible service)
• Telehealth/online doctor visits
• $20K Basic Life Insurance including grief counseling services funeral planning services and will/power of attorney/legal document preparation (no cost to employee)
• Voluntary life insurance
• Short-term disability coverage (no cost to employee)
• Long-term disability coverage
• Supplemental insurance coverage options (Aflac homeowners auto and pet insurance)
• Flexible spending accounts for health care and dependent care
• 403(b) tax-deferred annuity plan
• Generous paid time off including holidays vacation sick personal bereavement and marriage leave
• Eligibility for the federal governments Public Student Loan Forgiveness Program
• Most importantly a job with a great purpose inspiring you to make a difference every day!

Learn more about The Salvation Armys Southern New England Division at Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race color sex national origin disability or protected veteran status.