Solution Adoption Analyst
Solution Adoption Analyst
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Job Description
Req ID:488977
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
Purpose of the Job:
Alstom has deployed a standardized set of applications and processes globally to harmonize operations and ensure consistency across all regions. To maximize the value of these Core Model tools at every site a dedicated teamSolution Adoptionwas established.
The Solution Adoption team is responsible for designing and implementing a structured methodology supported by governance frameworks and metrics. This approach enables objective measurement of solution and process adoption and facilitates the definition of targeted improvement action plans. These plans are developed collaboratively and monitored closely with site regional and central stakeholders to ensure sustained impact and alignment.
The Solution Adoption Analyst is part of the IS&T team and ensures the effective application of the methodology across initiatives and stakeholders.
Key Responsibilities & Accountabilities:
- Planning: Organize activities with a focus on capacity management deadlines deliverables and stakeholders commitment.
- Follow-Up: Ensure that participants frequently update actions plans with consistent and relevant information
- Reporting: Report in a timely manner (specific governance) status by following standards
- Escalation: Escalate difficulties when needed to address challenges promptly.
- Quality : Ensure that the good quality of deliverable
- Process : Ensure that the Process are followed
- Communication: Communicate effectively with stakeholders with a particular focus on end-user needs and feedback.
A proactive mindset is essential across all responsibilities with a strong emphasis on ownership continuous improvement and cross-functional collaboration.
Education & Experiences:
- Engineering degree (preferably in IT)
- Fluent in English
- 5 years of experience in:
- Project management or IS&T management
- Supporting and coordinating IS&T business processes
Key Skills & Competencies:
- Excellent communication and leadership
- Strong change management capabilities
- Confident delivering progress updates through clear impactful PowerPoint presentations
- Creating and tracking action plans
- Anticipating next steps and potential issues
- Works autonomously in international settings
- Optional : SAP ECC Celonis Power BI expertise will be a plus.
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Required Experience:
IC
Employment Type
Full Time
