Job Description

Position

Manager/Sr. Manager - Content

Reporting To

Head Content & Research

Department

Distribution Capability Centre

Function

Content & Research

Location

Gurugram HO

Band

4A

Key Responsibilities/ Key Deliverables:

Responsible for employee development knowledge & skills enhancement through effective content creation and dissemination

• Develop and design training programs for distribution Channels.
• Developing content that is vintage-based and performance-based for the sales team.
• Develop and design all content in-house using the ID principles.
• Conduct Train The Trainer program for programs created
• Create and update paper and soft copy versions of manuals and training material. Ensure regular update of material.
• Set up system and processes for ongoing feedback to determine gaps or skill enhancement requirements and conduct skill enhancement sessions on a regular basis.
• Collaborate to create and conduct e-learning training programmes on a regular basis.
• Conduct delivery of the training programs as and when required.

Measures of Success:

• Knowledge of technology-based learning tools.
• Knowledge of Learning Management System and Web-based learning tools for cost optimization.
• Strong academic skills with a passion for creating a learning impact.
• Demonstrate ability to increase productivity and continuously improve methods and approaches while being cost sensitive.

• Commitment to learning

Experience

• Minimum 6-7 years of experience in Training Sales Training and Sales
• Worked in Insurance Industry and relevant experience in different distribution channels

Personality Traits

• Strong interpersonal articulation written and oral communication skills
• Eye for detail and task-oriented
• Ready to take initiative
• Ability to accept challenges
• Strong business acumen

• Innovative and Self Motivated

Job Description

Position

Manager/Sr. Manager - Content

Reporting To

Head Content & Research

Department

Distribution Capability Centre

Function

Content & Research

Location

Gurugram HO

Band

4A

Key Responsibilities/ Key Deliverables:

Responsible for employee development knowledge & skills enhancement through effective content creation and dissemination

• Develop and design training programs for distribution Channels.
• Developing content that is vintage-based and performance-based for the sales team.
• Develop and design all content in-house using the ID principles.
• Conduct Train The Trainer program for programs created
• Create and update paper and soft copy versions of manuals and training material. Ensure regular update of material.
• Set up system and processes for ongoing feedback to determine gaps or skill enhancement requirements and conduct skill enhancement sessions on a regular basis.
• Collaborate to create and conduct e-learning training programmes on a regular basis.
• Conduct delivery of the training programs as and when required.

Measures of Success:

• Knowledge of technology-based learning tools.
• Knowledge of Learning Management System and Web-based learning tools for cost optimization.
• Strong academic skills with a passion for creating a learning impact.
• Demonstrate ability to increase productivity and continuously improve methods and approaches while being cost sensitive.

• Commitment to learning

Experience

• Minimum 6-7 years of experience in Training Sales Training and Sales
• Worked in Insurance Industry and relevant experience in different distribution channels

Personality Traits

• Strong interpersonal articulation written and oral communication skills
• Eye for detail and task-oriented
• Ready to take initiative
• Ability to accept challenges
• Strong business acumen

• Innovative and Self Motivated