Intermodal Account Executive
Intermodal Account Executive
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$ 46750 - 67300
1 Vacancy
Job Description
Echos Intermodal Operations Department is seeking a passionate self-starting professional to join our team as an Account Executive. In this role you will be instrumental in supporting our sales team and delivering top-tier service to Echos clients by managing all aspects of their Intermodal shipping needs. From quoting shipments and managing logistics to resolving issues and maintaining client relationships your proactive approach and customer-first mentality will help drive Echos Intermodal long-term growth and success.
Job Duties & Responsibilities:
Quote build manage and track all assigned shipments using Echos propriety system
Schedule pickup and delivery appointments according to client-specific needs and priorities
Ensure all shipments are proactively booked and monitored for on-time pickup and delivery
Confidently troubleshoot and resolve any issues such as missed pickups late deliveries damaged freight or incorrect billing
Proactively communicate shipment updates and any potential issues to clients
Ensure accuracy and timeliness of billing while notifying clients promptly of any changes or adjustments
Follow and maintain established operating procedures
Collaborate with other team members to distribute workload and prioritize tasks effectively when needed
Become an expert in using Echos proprietary technology to fulfill client requests
Support multiple sales representatives across various teams and managers
Qualifications:
Bachelors degree preferred
Experience in logistics supply chain or transportation industries is a plus
Excellent written and verbal communication skills
Proficiency with Windows operating systems and Microsoft Office Suite
Proven ability to deliver exceptional customer service and resolve client issues effectively
Strong interpersonal and relationship-building skills across departments and with clients
Ability to thrive in a fast-paced high-volume environment that demands multitasking and problem-solving
Whats in it for you
Competitive base salary w/ exceptional benefits (Medical Dental Vision Disability and Life Insurance as well as 401K with company match Pet Insurance and more)
Opportunities for professional growth and internal advancement
A collaborative upbeat and inclusive work environment
Work-life balance and flexible work accommodations
Lifestyle and wellness perks (PTO Commuter Benefits Gym Membership Discounts etc.)
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All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin status as a qualified individual with a disability or Vietnam era or other protected veteran.
Benefits
For more information about our benefit offerings please visit our careers page at per yearThis role is eligible for a bonus that is based on a combination of personal and business performance.
Required Experience:
IC
Employment Type
Full-Time
