SME E commerce Sales Executive role
SME E commerce Sales Executive role
Posted on :
26-06-2025
Employer Active
1 Vacancy
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Job Description
About PrintStop -
Our vision is to transform the procurement processes of enterprises and make happy and efficient workplaces.
We are a 18 year old bootstrapped company growing year on year with a team size of 130. We have carved our niche in the printing and corporate gifting industry with our products and technology enabled platform solutions (Mandaala).
We sell products that include:
1. printed products like business cards brochures standees etc and
2. branded merchandise products : We have logo branding capabilities using technologies like Laser engraving UV printing embroidery etc on 40 product categories like apparel bottles pens backpacks etc.
We serve 2 customer segments namely SMEs (to know more visit and large Enterprises (to know more visit
like Dr. Reddys Infosys Tech M HDFC Life Deloitte.
We are a ISO 9001 ISO 27001 and a Great Place to Work Certified company. Our average employee tenure is 5 years. Our people love to grow with us :
Role - E-commerce Sales Executive (SME Division)
The primary responsibility of this role is to generate revenue from inbound leads and through outbound reach outs.
The role will also include assisting customers to place orders and address their various servicing queries.
Type - Full time
Location - Parel / Prabhadevi (Walking distance from station)
Qualifications & Experience -
- Bachelors degree in any field
- Min 2-3 years of selling online products (e-commerce) to small businesses / individuals
- Working experience in gifting / printing companies is a big plus.
Skillsets -
Primary
1. Self starter / Self drive
2. Sales Drive
3. Business Acumen : Understand customer - product - value
proposition
4. Communication (spoken verbal listening)
5. Strong attention to detail
6. Strong project / task management
7. Strong time management skills with ability to multitask
8. Teamwork
Secondary -
1. Negotiation skills
2. Using sales tools AI & Help Desk
3. Action oriented
Key Responsibilities -
1. Outbound calling to Customers to make them aware of products and upsell / cross sell to maximise customer revenue per customer.
2. Attending inbound queries and closing sales
3. Attending Customer Calls / emails to assist clients to place orders and respond to any of their queries related to products / timelines etc.
4. Getting estimates from estimation desk for custom inquiries and following up with clients for conversion.
5. Handle and resolve customer complaints.
6. Engage and build relations with customers to be able to convert and new business.
7. Manage all tasks via Zoho tickets.
8. Follow the desk processes and participate in ongoing sales and product trainings
enterprise sales,product sales,revenue generation,upselling and cross-selling,customer calls / emails,customer support,secondary,primary,zoho tickets
Employment Type
Full Time
Key Skills
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