CRM Regional Lead

Were a global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and were proud of the difference we make to customers to local communities and towards a sustainable future for the world.

Were looking for a CRM Regional Lead anywhere in North America who will provide training and on-going support to users while managing and prioritizing the needs of NAM within Aggrekos global CRM community.

Why Aggreko Here are some of the perks and rewards.

• Competitive compensation package
• Annual bonus program tied to company and individual performance
• No premium cost medical plan option available
• Paid training programs
• Career growth opportunities and tuition reimbursement
• Safety-focused culture

What youll do:

• Ensure correctness and completeness of company data across CRM/CPQ systems (Accounts Contacts Leads Opportunities Quotes Orders Sales Plans Projects Activities) identify user errors and work with users to correct issues
• Create and manage reports dashboards and contracts within Salesforce collaborating with the Legal team to reflect negotiations with MSA customers
• Organize monthly new hire orientation and Salesforce training update training materials and policies support user queries via Chatter and conduct ad-hoc training sessions
• Provide daily Salesforce support to Sales Marketing and Customer Experience teams assist with data segmentation deduplication mass uploads email template creation and support senior management reporting needs
• Build ad-hoc/custom reports and dashboards tailored to job functions or users and generate detailed work instructions for Sales Marketing Customer Experience and business processes
• Manage Salesforce user accounts access rights and security settings; provide help-desk support; act as central contact for change requests; log system bugs and improvements; and perform system testing in sandbox environments
• Handle territory realignments with mass record reassignment import/export data for backend synchronization and collaborate with IT on project implementation and system integration
• Work with global CRM Regional Leads to ensure alignment in requests training and processes; provide backup support; and ensure improvements benefit Aggreko Rental Solutions globally

Youll have the following skills and experience:

• Strong knowledge and hands-on experience with Salesforce CRM and CPQ platforms including data management report/dashboard creation contract management and system configuration
• Proficiency in data accuracy cleansing duplication mass data uploads and synchronization between systems with attention to detail and problem-solving abilities
• Experience in developing and delivering training programs creating training materials and providing user support through various channels (e.g. live sessions documentation Chatter)
• Ability to build custom reports and dashboards tailored to different business functions analyze data to support sales and marketing activities and generate clear work instructions
• Experience managing user accounts access rights system changes testing in sandbox environments and collaborating with IT teams on system integration and improvements
• A bachelors degree in business administration Information Systems Computer Science or a related field is typically preferred; Salesforce certifications (e.g. Salesforce Administrator Salesforce CPQ Specialist) are highly advantageous

Find out more and apply now.

Bring your energy. Grow your career.

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Equal employment opportunity

We welcome people from different backgrounds and cultures and respect peoples unique skills attitudes and experiences. We encourage everyone to be themselves at work because we know thats how we do our best for each other for our customers for the communities where we work and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko we will consider your application based on your qualifications and experience and not on your race colour ethnicity religion sex sexual orientation gender identity national origin disability or veteran status.