Specialist - Data Analytics
Specialist - Data Analytics
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Job Description
As part of the Sales Operations team the Senior Business Analyst will play a critical role in driving strategic forecasting and reporting initiatives. This role involves close collaboration with leadership and cross-functional teams to deliver accurate forecasts build insightful reports and support data-driven decision-making across the organization.
Roles and responsibilities
Develop and implement regular reporting on key performance metrics including forecasting funnel analysis pipeline health and revenue trends
Work closely with Sales teams and Regional Sales Operations teams to consolidate forecasts
Create and maintain forecasting models to support revenue planning scenario analysis and long-term business projections
Present data-driven insights clearly and effectively to stakeholders through dashboards reports and visualizations tailored to diverse audiences
Leverage strong database skills to work with large and complex data sets extracting meaningful insights that support key business initiatives
Clean structure and transform unstructured or ambiguous data into usable formats for analysis and reporting
Collaborate with cross-functional teams (Sales Marketing Product Customer Success and Finance) to deliver actionable high-impact insights that support strategic and operational decision-making
Apply advanced analytics techniques to evaluate business performance and provide forecasts on revenue costs and risks related to strategic initiatives.
Take ownership of communicating findings and recommending process improvements to enhance efficiency of the forecasting process
Qualifications :
Bachelors or Masters degree in Management Engineering Statistics or a related field with 3 to 7 years of relevant experience in business analysis or forecasting roles
Strong understanding of forecasting techniques trend analysis and predictive modeling
Experience in building and maintaining models to support revenue and operational forecasts.
Proficient in Salesforce for extracting and analyzing sales and pipeline data
Advanced skills in Google Sheets including data automation using formulas scripts and integrations
Deep understanding of the data flow in corporate reporting from data lake to visualization
Ability to manage simultaneous tasks in a fast-paced environment.
Familiarity with database technologies and tools (SQL Power BI etc.) data transformation and processing
Required to work in 12 PM to 9 PM shift.
Prior Work experience in SaaS is a plus
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
