Specialist, eCommerce
Specialist, eCommerce
Posted on :
26-06-2025
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1 Vacancy
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Job Description
JOB DESCRIPTION
About you:
- Responsible for the brand presentation across the Marketplaces PDP images content (A content Product Attributes Keywords Long & Short Product Description etc.) for eCommerce Channel and handle the overall business operations.
- Ownership of overall business health and key metrics (Profitability UPT Conversion ATV FMC SLA Forward & Reverse Logistics Consumer Returns Returns to Origin Cancellations etc.)
- Work with retail merchandising teams to identify product gaps based on the partner organizations sale events and customer base.
- Undertake a market study to develop an understanding of the competitor pricing promotional offers best practices etc. to create an internal intervention plan.
- Oversee the day-to-day marketplace operations product listing price upload FC operations promotions product listing ads etc.
- Conduct root cause analysis on returns (DTO & RTO) and take corrective measures.
- Continuously work with the FC team to develop and execute efficient order to ship process to meet partners SLAs.
- Manage the fulfillment centre & logistics budget and Platforms operational expenses. Develop cost-saving opportunities and operational efficiencies.
- Define Key Performance Indicators of Fulfillment Centre & Logistics- track & report on the performance. Identify improvement opportunities and implement process enhancements.
- Implement Quality Check processes to ensure that products meet consumer expectations as listed on the platform and implement corrective actions.
- Maintain inventory to avoid out-of-stock situations and ensure accurate inventory listing to minimize catalog discrepancies. Ensure regular cycle count and maintain budgeted inventory cover.
- Work with SPF & finance team on Payment reconciliation and SPF claims. Set performance expectations conduct performance reviews and provide coaching to team members.
Job specific functional expertise:
- Build strong relationships with category teams at all eCommerce partners and cross functional internal teams
- Strong business acumen and understanding of Digital ecosystem (Website App Marketplace Omni Digital & Performance Marketing etc.) and financial metrics
- High level strategic thinking and demonstrates entrepreneurial drive
- Must demonstrate turnaround capabilities and can handle the unexpected with flexibility
Education: Management graduate/NIFT
- Minimum 3 years experience in eCommerce
- Experience in the eCommerce sector preferably in fashion
Functional Competencies:
- Knowledge of eCommerce operations and merchandising
- Knowledge of eCommerce promotion planning implementation practices and Performance Marketing
- Strong analytical skills
- Well versed with MS office tools Adobe Analytics Google Analytics etc.
LOCATION
India Bangalore - OfficeFULL TIME/PART TIME
Full timeCurrent LS&Co Employees apply via your Workday account.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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