Account Executive
Account Executive
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Job Alert
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£ 70000 - 80000
1 Vacancy
Job Description
Serve First is dedicated to transforming businesses through exceptional customer experience. We dont just help companies gather feedback we help them act on it. Our platform turns customer and employee data into AI-generated insights ready-made action plans and automated workflows empowering frontline teams to respond faster smarter and more effectively.
We work with multi-site brands across hospitality retail leisure and healthcare helping them identify what to focus on first and guiding them through meaningful change. With built-in AI and our KnowledgeBase modules our solutions ensure the next best actions are clear achievable and always connected to measurable outcomes.
The Role
As a high-performing Account Executive youll play a key role in our growth.
You will:
- Sell the full Serve First suite: customer satisfaction surveys & feedback solutions mystery shopping AI-powered feedback analytics digital surveys action planning tools and advisory services
- Own the sales cycle from prospecting to close with full autonomy
- Collaborate closely with the Chief Revenue Officer (CRO) on targeting and strategy
- Partner with the Head of Marketing to align campaigns and messaging
- Work hand-in-hand with our SDRs to convert inbound and outbound leads
- Engage senior stakeholders in Operations Marketing HR and CX roles
- Drive revenue through consultative solution-focused selling that delivers clear business impact
About You
Were looking for someone who:
- Has at least 3 years of B2B sales experience (CX SaaS or consultancy sales preferred)
- Thrives in a consultative sales environment and excels with senior-level buyers
- Is motivated by value-driven conversations and solving real business problems
- Brings energy independence and commercial acumen to every deal
- Wants to play a part in shaping how customers experience transformation not just reporting on it
What We Offer
- Competitive base salary with aggressive uncapped commission and generous benefits package
- Direct collaboration with the CRO and leadership team
- Flexible remote-friendly culture
- A chance to influence the commercial direction of a fast-growing CX company
- Access to innovative technology that changes how businesses take action on feedback
Ready to Make an Impact
If youre excited by helping businesses move from analysis to action and want to sell tools that make a real difference - wed love to hear from you.
Uncapped commission with On Target Earnings of 150000
Employment Type
Full Time
