Engineering Manager
Engineering Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
PURPOSE
As the Engineering Manager you will be key to unlocking the potential of our engineers to help them realize their professional development and career ambitions and to continuously push the bounds of best practice within Engineering at Global Payments Integrated. While delivering the highest quality software at the fastest possible velocity.
We are seeking an experienced self-motivated passionate dedicated and highly productive Engineering Manager for Global Payments Integrateds Engineering team across Ireland and the UK. Engineering develops our Genius product our key market differentiator and also the Payment Gateway which Genius integrates into. You will be responsible for a number of teams across a range of concurrent projects and initiatives and will collaborate with colleagues from within Ireland and the UK and in our US offices and will be well-versed in handling multiple channels of activity.
The engineering teams are responsible for the full life-cycle analysis design development and testing of the Global Payments Integrated software including security and performance aspects. You will be expected to lead and to provide best practices across the life-cycle for multiple concurrent projects as well as providing support and mentoring to their teams.
DUTIES AND RESPONSIBILITIES
Establish technical direction across the organization with a sound and pragmatic approach to delivering the highest quality software at the fastest possible velocity
Realise the potential of every engineer through excellent leadership support and mentoring
Manage multiple engineering teams various Global Payments product lines
Work with Product Architects to ensure engineering efforts are delivering the correct product requirements
Work with Engineering Management to define best practices and ensure they are being adhered to
Coordinate with Delivery to ensure efforts are being planned prioritized executed and reported against
Ensure projects are delivered to Production in a timely and quality manner
Triage production issues to understand root causes
Conduct 1-2-1s performance reviews and career management with team members
Manage dependencies resolve issues and highlight risks ahead of team to maximize the product flow of the engineering teams
Ensure teams are consuming from and contributing to strategic engineering initiatives such as Global Payments Integrated Test Execution Framework DevOps Lab Performance Lab etc Conduct Interviews and technical auditions to expand the engineering team footprint Play an in the trench leadership role - conduct standups attend Analysis and Design workshops oversee release deployments etc.
COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOUR)
Self Management:
Can take ownership of assigned items on workstack and balance deliverables vs team support Dedicate personal time commitments to getting assigned workstack items completed Ensure escalation of issues and actioning of items in a timely manner
Commitment to self development
Organisation:
Ability to professionally interact with appropriate stakeholders and meet their expectations Ability to manage dependencies and team deliverable quality
Ensure that team issue identification and analysis is completed in a timely manner Ability to execute team MVFs
Communication:
Maintain professional and courteous interaction with colleagues management and stakeholders Ability to provide clear accurate precise and concise status and reporting to team management and stakeholders
Team Working:
Maintain a professional and courteous interaction within the teams and between other teams Ability to provide regular updates on team dependencies
Ability to align with stakeholders expectations
Excellent inter-team engagement skills
2
Reliability:
Great timekeeping and attendance
Great meeting participation and attendance at meetings
Deliver on own commitments and demonstrate high quality on deliverables while being accountable for your team commitments
Ensure timely escalations of any issues and timely resolution of team issues to HR Understanding:
Proficient knowledge of assigned work and tasks along with relevant domain Proactively seek to understand requirements
Knowledge and understanding of stakeholder roles and responsibilities and awareness of team projects the architect roadmap and stakeholder interaction
Solution:
Create fit-for-purpose solutions to deliver on requirements by using best practices patterns principles etc in the relevant field
Consider multiple aspects of the solution
Proactively seek expertise and share knowledge
Create Fit-for-Purpose Documentation solution and decisions
Lead options based planning and agreement with stakeholders
Contribute to roadmap planning with architects
Technical Solution Options and Impacts
Measure and keep track of the impact of Change Requests
Execution:
Produce fit-for-purpose work
Work is of expected quality as per understanding solution and department practices and standards
Seek regular feedback
Help avoid rework
Timely resolution of team issues
Assignment of team resources to projects
Quality:
Work is demonstrably fit-for-purpose
Ensure supporting artefacts are accurate and precise
Testability is automated wherever possible
Defects are minimised and should not have been catchable under reasonable test expectations
Minimise likelihood of project delays. number of release candidates and production rollbacks
Deliverables:
Ensure deliverables are fit-for-purpose and approved by stakeholders
Ensure the quality of deliverables are as per stakeholder agreement and department practices and standards
Ensure defects are minimised and should not have been catchable under reasonable test expectations
Provide constructive issue resolution
QUALIFICATIONS
BSc or MSc or equivalent in Computer Science or related field
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
Manager
Employment Type
Full-Time
