Senior Business Operations Analyst
Senior Business Operations Analyst
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Job Description
POSITION SUMMARY
Integrative Emergency Services LLC (IES) is seeking a Senior Business Operations Analyst.This role will be responsible for deliveringenterpriselevel revenuecycle and strategic analytics and producing actionable insights and KPIs that advance operational and financial goals. Will collaborate with senior leaders to translate complex data into clear strategic guidance aligned with organizational objectives. Will be required to work a Hybrid schedule at the corporate office in Dallas TX 75244.
IES is dedicated to cultivating best practices in emergency care providing comprehensive acute care services creating value and supporting patients employees clients providers and physicians in pursuit of the highest quality health care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Analyze endtoend revenuecycle performance (charge capture coding billing denials collections accounts receivable) to identify drivers of variance leakage and opportunities for improvement.
- Design build and optimize advanced SQL queries views and stored procedures to aggregate data from multiple sources and enable scalable selfservice reporting.
- Partner with key stakeholders to define develop and maintain enterprise and serviceline KPIs dashboards and scorecards that track financial and operational health.
- Provide strategic guidance by framing analytical findings within organizational goals recommending actionable initiatives and measuring impact postimplementation.
- Develop and maintain interactive businessintelligence dashboards (e.g. Power BI Tableau) that enhance decisionmaking speed and accuracy.
- Lead crossfunctional projects focused on process improvement cost optimization and growth initiatives.
- Oversee and train the daytoday work of junior analysts ensuring adherence to best practices in data governance SQL development and data storytelling.
- Educate crossfunctional departments on interpreting and utilizing KPIs and analytical findings to drive informed decisions.
- Ensure data integrity and confidentiality while adhering to regulatory requirements and internal controls.
- Perform other duties as assigned
QUALIFICATIONS
Knowledge Skills Abilities: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent organizational interpersonal presentation and verbal/written communication skills
- Ability to work in a fast-paced deadline driven work environment
- Advanced proficiency with MS Office particularly with Microsoft Excel and PowerPoint
- Advanced SQL proficiency and demonstrated experience building enterpriselevel dashboards/KPIs.
- Ability to communicate complex financial information to employees at various levels of the organization.
- Strong customer service orientation
- Ability to use discretion appropriately and maintain confidentiality
Education / Experience: Include minimum education technical training and/or experience preferred to perform the job.
- Bachelors degree in Finance Business Analytics Healthcare Administration Information Systems or equivalent experience
- 6 years progressive experience in business operations strategy or financial analytics with substantial exposure to revenue-cycle functions
- Masters Degree (MBA MHA MS Analytics) and/or certification in Lean Six-Sigma
- Healthcare industry experience and familiarity with revenue-cycle management systems and data sets
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Specific vision requirements include the ability to see at close range distance vision peripheral vision depth perception and the ability to adjust focus
- While performing the duties of this job the employee is regularly required to talk and hear
- Frequently required to stand walk sit use hands to feel and reach with hands and arms
- Possess the ability to fulfill any office activities normally expected in an office setting to include but not limited to: remaining seated for periods of time to perform computer based work participating in filing activity lifting and carrying office supplies (paper reams mail etc.)
- Occasionally lift and/or move up to 20-25 pounds
- Fine hand manipulation (keyboarding)
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office environment- Hybrid Schedule
- 4835 Lyndon B Johnson Fwy #900 Dallas TX 75244
- Typically 3 days in office (Tuesday-Thursday)
- Additional days may be required based on business needs
- May visit hospital locations clients andvendors
- The noise level in the work environment is usually low
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The company is committed to creating a diverse inclusive and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age race religion nationality sexual orientation gender identity or expression disability or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds experiences and abilities and believe that the unique experiences of our team drive our success.
Required Experience:
Senior IC
Employment Type
Full-Time
