Sales Operations Manager
Sales Operations Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Why Join HYCU
HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises cloud-native and SaaS IT environments the company provides unrivaled data protection migration disaster recovery and ransomware protection to thousands of companies worldwide. The companys award-winning R-Cloud platform eliminates complexity risk and the high cost of legacy-based solutions providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91 HYCU has raised $140M in VC funding to date and is based in Boston Mass. Learn more at .
About the Role
Were looking for a Sales Operations Manager whos excited to optimize our Go-To-Market (GTM) operations and help drive data-informed decisions across Sales Marketing Customer Success and more. This role is hands-on and high-impact perfect for someone who thrives in systems loves solving problems with data and wants to make a visible impact on revenue growth and operational efficiency.
Youll report into the Sr. Director of Sales Operations and support core GTM systems such as Salesforce Clari Salesloft ZoomInfo and more. Youll work cross-functionally to improve workflows enforce data standards support territory design and build dashboards that enable GTM performance and insight at scale.
Location:
- Belgrade Serbia (Hybrid Office)
- Bangalore India (Hybrid Office)
What Youll Do:
Data Management & Reporting
- Build and maintain reporting and dashboards to provide visibility into pipeline health sales activity quota performance and conversion trends helping identify risks and opportunities.
- Support the end-to-end forecasting process in partnership with Sales Leadership ensuring alignment on
methodology cadence and forecast accuracy.
- Conduct regular audits to ensure data accuracy system integrity and sales process compliance.
- Support territory and quota planning account segmentation and rep assignments.
- Drive process improvements around CRM hygiene and forecast data quality.
Sales Process & Enablement
- Assist with lead and opportunity routing logic to ensure speed-to-lead and ownership clarity.
- Help operationalize planning cycles and document process changes and best practices.
- Support sales enablement by managing Sales Operations tools and partnering with Sales Leadership on training and enablement initiatives.
- Assist with change management and training initiatives for new tools features and processes.
Systems & Tools Support
- Support Salesforce administration (user setup reports dashboards layouts deduplication).
- Assist in the optimization of core GTM tools: Clari Salesloft ZoomInfo DealHub etc.
What Were Looking For:
- Bachelors degree ; Salesforce Admin Certification strongly preferred.
- 5 years of experience in high-growth SaaS sales operations or GTM systems function.
- Experience supporting large-scale GTM planning cycles (territories quotas segmentation).
- Exposure to CPQ tools and revenue intelligence platforms like Clari.
- Strong analytical skills with experience building dashboards in Salesforce and Excel
- Detail-oriented with a passion for operational excellence and scalable processes.
- Comfortable in a high-growth high-change environment and capable of balancing multiple projects simultaneously.
Who We Are:
Our Core Values: Authenticity Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our pride ourselves in developing an inclusive and diverse company that supports ouremployees and customers to do extraordinary things.
The following is how we approach each Core Value:
- Authenticity To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally authenticity in relationships: ensuring that we are honest and do what we say were going to do.
- Grit To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether its staying late to help a colleague or customer or finding a better process and making sure its communicated cross-functionally. You just have to do it and love itand never stop trying.
- Empathy We need to care about each other about our clients about our business and about the world around us. That might seem like a tall order but if we dont live in a constant state of empathy if we dont strive to truly put ourselves in another persons shoes we cannot truly serve the market.
We are at our best when we stay true to our Core Values.Simon Taylor CEO
What We Offer:
Come work for one of CRNs Cloud 100 Companies for 2025. At HYCU youll have the opportunity to build your career with a Visionary B2B SaaS company from Gartners Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical insurance generous time off and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program.
Required Experience:
Manager
Employment Type
Full-Time
