Senior Application Engineer - Salesforce
Senior Application Engineer - Salesforce
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1 Vacancy
Job Description
Who we are
At Torrens University Australia making a difference is in our DNA. As a Certified B Corporation we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives families communities and the world. Thats why were on a mission to increase access to higher education so learners from all walks of life can chase their dreams.
Just like our students our employees are a diverse group who want to make an impact. When you join us we give you the freedom to be bold creative and courageous with flexible working arrangements that allow you to bring your best. Weve built a culture that celebrates community collaboration and innovation where people love what they do.
About the role:
Were looking for a Senior Application Engineer (Salesforce) to help develop maintain and enhance our Salesforce CRM and Marketing Cloud platforms. This role focuses on integrating these systems with our Student Management System (Banner) using Informatica along with a range of other internal systems. Youll bring solid experience in Salesforce development and a strong understanding of CRM and marketing automation. Youll also be comfortable with hands-on coding system configuration and solving technical issues. Working closely with teams across the organisation youll play a key part in delivering practical high-quality solutions that support our goals.
Accountabilities:
Salesforce Development and Integration
Accountability:Lead the development and customisation of Salesforce CRM and Marketing Cloud solutions ensuring seamless integration with other systems including the Student Management systems via integration platforms.
Expected Outcomes:High-quality scalable and maintainable Salesforce solutions that enhance business processes and improve user experience.
System Configuration and Maintenance
Accountability:Oversee the configuration maintenance and continuous improvement of Salesforce systems ensuring optimal performance and reliability.
Expected Outcomes:A well-maintained Salesforce environment that supports business operations and minimises downtime.
Technical Expertise and Support
Accountability:Provide technical expertise and support for Salesforce-related projects including troubleshooting issues performing root cause analysis and implementing solutions.
Expected Outcomes:Timely resolution of technical issues and continuous improvement of system performance and functionality.
Collaboration and Stakeholder Management
Accountability:Collaborate with cross-functional teams including IT marketing and student services to gather requirements design solutions and ensure successful project delivery.
Expected Outcomes:Effective collaboration and communication with stakeholders resulting in solutions that meet business needs and enhance user satisfaction.
Documentation and Reporting
Accountability:Maintain detailed and accurate documentation of all development activities system configurations and project progress.
Expected Outcomes:Comprehensive documentation that supports effective system management and compliance with audit requirements.
Educational and Advisory Role Training and Knowledge Sharing
Accountability:Develop and deliver training programs to educate staff on Salesforce best practices and system usage.
Expected Outcomes:Increased user proficiency and adoption of Salesforce solutions leading to improved business outcomes.
Strategic Planning Support
Accountability:Contribute to the development of the IT roadmap ensuring alignment with the organisations strategic goals and objectives.
Expected Outcomes:A forward-thinking IT strategy that leverages Salesforce capabilities to drive business growth and innovation.
Who you are:
Tertiary qualifications or other formal training in IT Computing Studies or Information Systems.
5 years of proven experience working as a Salesforce Developer.
Certified Salesforce Platform Developer I & II Marketing Cloud Developer or other relevant certifications preferred.
Proficiency in Salesforce development including Apex Visualforce and Lightning (Aura & Web) components.
Strong knowledge in Salesforce Marketing Cloud including Email Studio Journey Builder Automation Studio Contact Builder and marketing automation best practices.
Strong communication skills with the ability to effectively communicate technical information to non-technical stakeholders.
Ability to work collaboratively with a team and contribute to a culture of continuous improvement.
Knowledge of Azure DevOps and CI/CD pipeline tools is a plus.
Familiarity with emerging Salesforce AI capabilitiesparticularly Agentforcewould be an advantage as we see AI playing an increasing role in the future of our platforms. While deep expertise isnt expected a basic awareness of this evolving area is advantageous.
This is a full-time permanent position with hybrid flexibility to work from home and a campus near you. Preferred locations are Sydney and Melbourne.
To review the full job description please Click Here.
Why join us
Bold modern and agile were Australias fastest-growing university going from 164 students in 2014 to 40000 alumni across 115 countries and 2000 staff today. In 2020 Australian Financial Review named us one of the countrys most innovative companies. As we continue to establish ourselves as a truly global university we never lose sight of our student-centric approach. Supported by teams of passionate people youll find endless opportunities for professional development and career progression.
We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race colour religion age ethnicity gender identity sexual orientation disability or any other protected characteristic.
We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
What we offer:
We support your personal passions development and wellbeing to make your working life a more rewarding experience. At Torrens University Australia youll benefit from:
Join an Australian Company: Be part of an organization owned by Strategic Education Inc listed on NASDAQ.
Flexible Working Conditions: Enjoy the flexibility to work remotely and from a campus near you.
Company Culture: Thrive in a supportive and collaborative work environment that values diversity and inclusion.
Hiring process:
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact for confidential support to ensure an equitable barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.
To learn more about what makes Torrens University Australia a great place to work visit love to hear from you.
Applications close: Wednesday July 9 2025
Job Reference: R27405
To ensure a fair and thorough review process applications for this role will close on Wednesday July 9 2025. You can expect to hear from our Talent Acquisition team after this date with any updates about your applications.
If you require a reasonable accommodation to complete our application process please contact our Human Resources Department at
Required Experience:
Senior IC
Employment Type
Full-Time
