Mobile Device Management Engineer (Endpoint Central)
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Job Description
Objective
Support and ensure the stability of Al Abdulghani Motor’s Endpoint Central-managed device fleet.
Travel across 14 service centers to provide on-site monitoring issue resolution and ensure
centralized console control from a single pane of management.
Key Responsibilities
• Endpoint Central Administration & Monitoring
o Monitor and manage device through the centralized ManageEngine Endpoint central console.
• Travel & On-site Support
o Visit each of the 14 service centers proactively or upon escalation to resolve local endpoint
issues and ensure proper device functioning.
• Issue Resolution & Escalation
o Diagnose and resolve MDM-related issues promptly such as device non- compliance enrollment
failures or deployment errors; escalate complex cases to senior administrators or vendor support
when needed.
• Central Console Operations (Optional)
o Implement changes update configurations deploy apps/patches and manage profiles/policies
remotely via the Endpoint Central console.
• Documentation & Reporting
o Generate operational and compliance reports for device status security posture and performance
trends.
Location
On-site
Time Frame
4 Months
Working Hours
8:00 AM to 5:00 PM / 6 Days
Required Qualifications
• Solid troubleshooting abilities with Windows (and ideally macOS/mobile OS)
endpoints.
• Comfortable performing field visits and resolving issues in distributed
environments.
• Strong documentation and reporting skills; ability to articulate technical issues to
non- technical audiences.
• Self-motivated able to work independently with limited oversight.
• Excellent communication and coordination skills.
Desired Qualifications
• Certifications: Scripting knowledge (PowerShell Python).
• Previous experience in a multi-site or automotive environment.
• Familiarity with MDM concepts such as profile management containerization secure
content & email management.
Summary
In this role your primary mission will be to maintain endpoint stability and security across
AlAbdulghani Motors' network of 14 service centers ensuring devices managed through ManageEngine
Endpoint Central are healthy compliant and effectively supported both remotely and on-site.
Employment Type
Full Time
