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You will be updated with latest job alerts via emailWe re looking for a confident and resilient Contract Lead to manage day-to-day performance on a designated government-funded employability contract. This is an ideal next step for an experienced supervisor or team leader looking to grow into operational management. You ll be responsible for overseeing delivery at a regional level supporting staff performance ensuring compliance and maintaining strong relationships with key partners including Jobcentre Plus and local authorities.
This is a hands-on delivery leadership role that requires emotional intelligence drive and the ability to inspire others to achieve outcomes.
Key Responsibilities
Contract Oversight
Deliver contract outcomes and performance expectations on a designated employability programme
Monitor day-to-day delivery performance and compliance with contract requirements
Prepare and submit performance reports and audit-ready documentation
Support internal quality improvement and contribute to operational planning
Team Leadership
Supervise and support front-line delivery staff including Coaches and Administrators
Conduct regular 1:1s and performance check-ins
Champion a high-performance culture rooted in support learning and accountability
Identify staff development needs and support CPD
Stakeholder Engagement
Liaise with local Jobcentre Plus offices employers and community partners
Promote collaborative working to support participant progression
Represent the programme in local forums and events
Operational Standards
Ensure delivery centres are safe compliant and welcoming
Contribute to budget efficiency and accurate financial claims
Champion safeguarding health & safety and data protection standards
About You
Essential
Experience in a supervisory or delivery team leader role within employability welfare-to-work or skills programmes
Strong communication and people management skills
Confidence in working to KPIs and compliance frameworks
Resilient results-driven and highly organised
IT literate and confident using CRM/case management systems
Full UK driving licence and willingness to travel regionally
Desirable
Awareness of Restart Work and Health or similar programmes
Knowledge of local labour market and employment support landscape
Mental Health First Aid or First Aid training
Why Join
Step-up leadership opportunity with tailored support
Work with a forward-thinking values-based organisation
Structured development and performance coaching
Be part of a team making a tangible difference in people s lives
Education
Assessor" or "pgce" or "pgcse" or "DTLLS" or "CTLLS" or "PTLLS" or "Preparing to teach in the life long learning sector" or "L3 certificate in education" or "L4 certificate in education " or "L4 certed" or "L3 certed" or "L 3 cert education" or "Cert education" or "pgce" or "pgcse" or "QTS " or "Qualified teacher status" or "CAVA" or "Lecturer" or "" or "petals" or "A1" or "D32/D33" or "TQUK Level 3 Award
Full Time