Zonal Human Resources Head
We are looking for a proactive Zonal Human Resources Head to oversee HR operations for the West Zone. The ideal candidate should have strong capabilities in recruitment HR business partnering HR operations and payroll management. This role will involve ensuring robust people practices across stores and aligning them with business objectives.
Key Responsibilities
- Strategic Human Resources Partnering
- Act as a strategic HR partner to the Zonal Business Head to drive business goals through people initiatives.
- Collaborate with the central HR team to implement company-wide HR policies in the zone.
- Talent Acquisition (30%)
- Lead and manage bulk recruitment for frontline staff and managers across stores in the zone.
- Ensure TAT quality of hire and source mix optimization.
- Build campus and local hiring pipelines.
- HR Operations & Payroll
- Oversee employee life cycle processes: onboarding transfers exits.
- Ensure accurate payroll inputs attendance tracking and compliance with statutory requirements.
- Handle HRMS data integrity and documentation.
- Employee Relations & Engagement
- Resolve employee grievances and ensure discipline as per company policy.
- Drive engagement initiatives employee connects and rewards & recognition programs.
- Conduct exit interviews and analyze attrition trends to recommend actions.
- MIS & Analytics
- Maintain HR dashboards and provide data-driven insights for manpower planning attrition and cost.
Requirements
Requirements:
- At least 6 years of HR experience in QSR Retail FMCG or Hotel sectors.
- Experience in multi-location HR handling or zonal/regional role preferred.
- Strong exposure to store-level HR recruitment and HR operations.
- Good knowledge of labor laws payroll and compliance.
- Proficiency in HRMS Excel and reporting.
- Willingness to travel across cities in the zone.
- Strong interpersonal and influencing skills.
- Problem-solving and solution orientation.
- Self-driven and able to work independently in a fast-paced environment.
Minimum 6 years of HR experience in QSR / Retail / FMCG / Hotel sectors. Experience in multi-location HR handling or zonal/regional role preferred. Strong exposure to store-level HR, recruitment, and HR operations. Good knowledge of labour laws, payroll, and compliance. Hands-on with HRMS / Excel / Reporting. Ability to travel across cities in the zone. Strong interpersonal and influencing skills Problem-solving and solution orientation Self-driven and able to work independently in a fast-paced environment