Key Account Manager

 Location: Yate Bristol

Permanent fulltime

Circa 68000 per annum (dependent on experience) 

 Hybrid: Minimum of 2 days in the office per week

SBS are looking for a Key Account Manager who is proactive organised and confident in building strong relationships with clients. The successful candidate will be responsible for managing the commercial contractual and relationship aspects of a portfolio of clients while also driving revenue growth through strategic upselling cross-selling and the acquisition of new business opportunities.

You will act as a key point of contact working closely with stakeholders to understand their needs ensure account objectives are met and identify areas for continued collaboration and growth. You will play a key role in expanding SBSs presence within existing accounts by aligning our services with client priorities while also identifying and engaging new clients to drive incremental value and revenue growth.

This is a visible and varied role that involves managing important relationships supporting delivery outcomes and coordinating cross-functional teams to meet client expectations.

What will the role involve

• Executing the sales strategy through new business acquisition upselling cross-selling and expanding share of wallet within key accounts.
• Building and maintaining trusted relationships with senior client stakeholders and internal stakeholders to align with commercial goals and client priorities.
• Designing and executing tailored account strategies that align closely with client priorities driving mutual value and long-term growth opportunities.
• Championing client satisfaction through proactive issue resolution ensuring challenges are addressed swiftly and constructively to maintain trust and long-term partnership value.
• Sharing insights and knowledge with the broader sales and client services teams.

Qualifications :

What are we looking for

• The ability to build nurture and leverage long-term relationships with key stakeholders understanding their evolving needs.
• A strong grasp of market dynamics pricing strategies and value-based selling combined with the ability to drive upsell cross-sell and new business opportunities effectively.
• Proven experience in managing client relationships within account management or other client-facing roles ideally in the technology or financial services sectors with a focus on delivering value and fostering long-term partnerships
• Strong command of the sales lifecycle and client engagement strategies with the ability to tailor approaches that drive revenue growth and deepen client commitment.
• A practical solutions-oriented communicator skilled in analysing challenges with the ability to present ideas effectively both verbally and in writing to diverse audiences.

Dont meet every single requirement Thats okay and you arent alone! Research shows that women and people of colour are less likely to apply for a role unless they meet all the criteria. At SBS were committed to building a diverse inclusive team where everyone feels they belong. So if this role excites you and youre eager to grow wed love to hear from you - even if your experience doesnt tick every box just yet send in your applications!

Additional Information :

At SBS were committed to supporting our employees in every aspect of their lives from health and wellbeing to financial security and lifestyle perks. Heres a snapshot of the benefits youll enjoy as part of our team:

Competitive salary: Circa 68000 per annum as well as a commission structure

Health & Wellbeing: Private Medical Insurance Health Cash Plan Dental Insurance Eye Care Vouchers Flu Vaccinations

Hybrid working: Work from home three days per week and join us in the office for the remaining two.

Finance & Protection: Life Assurance Critical Illness Cover Pension Plan Long Service Awards Payroll Giving Fleet car provider

Leisure & Lifestyle: Cycle to Work Scheme Holiday Trading Travel Insurance

We are committed to fighting against all forms of discrimination and fostering a work environment that is inclusive and respectful of all differences.

At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

Remote Work :

No

Employment Type :

Full-time