Business Insurance Client Service Manager
Business Insurance Client Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Company:
Marsh McLennan AgencyDescription:
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 15000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.
Marsh McLennan Agency (MMA) provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
A day in the life.
This position offers a hybrid work schedule with an expectation to work out of our regional office locations regularly as decided by business needs.
- Support the goals servicestandards and business practices of Marsh McLennan Agency.
- Maintain a developmental andchallenging environment for all employees. through communication of regiondepartmental and individual goals creation of quantifiable individualobjectives and timely annual reviews.
- Identify and develop leaderswithin our organization.
- Monitor and controlstaffing compensation and expenses in support of company financial goals.
- Continuous recruitment ofnew employees through involvement in industry associations communityinvolvement and promotion of Marsh McLennan Agency.
- Identify opportunities forimproved sales effectiveness while maintaining superior customer service.
- Adhere to established operating procedures and work to modify procedures to meet evolvingservice goals.
- Research direct and support the use of new technology to achieve departmental business goals.
- Readily accepts implements and supports change initiatives.
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
- Assists orcompletes other tasks as directed by agency management.
Our future colleague:
- Florida 2-20 or ability to obtain.
- College degree; or 5 years related experience and/or training; or equivalent combination of education and experience.
- Minimum of 5 years Commercial Insurance industry experience to include supervisory/management experience.
- Possess skills necessary to communicate with clients carriers and prospects concerning lines of coverage.
- Working knowledge of Sagitta Agency Management System and ImageRight document management system or willingness to learn.
- Must be organized with demonstrated skills for effective communication both verbal and written with the ability to influence others.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources professional and personal development opportunities and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA check us out ourwebsiteor flip throughrecruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Whoyouare is whoweare.
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. We are always seeking those with ethics talent and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
#MMABOU
#MMABI
#LI-Hybrid
Required Experience:
Manager
Employment Type
Full-Time
