Field Service Tech - Philadelphia, PA
Field Service Tech - Philadelphia, PA
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Job Description
Job Details
Description
Lifecycle Services is a global service organization specializing in supporting customers in the processing packaging and material handling markets.
As a service partner Lifecycle Services delivers an equipment lifecycle management program shaped to meet customer needs. We are equipped to advance priority access to critical parts deploy factory-trained equipment experts and master technicians on-site and help execute an asset management plan including installation start-up maintenance and modernization. Our dedicated team of service specialists deliver 24/7 support.
Duravants Lifecycle Services division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations preventative maintenance start-up/commissioning troubleshoot issues and provide upgrades/modernizations.
As a Field Service Technician you will:
- Field Service Technicians conduct field service calls at customer sites to provide installation commissioning emergency repair technical support preventive maintenance audits retrofits and training services
- Field Service Technicians perform mechanical and electrical modifications including PLC programs and servo drive configuration
- Field Service Technicians conduct site visit meetings with customer contacts to include explanation of job scope and work completed
- Dismantle machines for refurbishment or relocation
- Perform quality control tests on repaired equipment as needed
- Achieve service delivery goals including response time first time fix and customer satisfaction rates
- Participate in cross-training and cross-functional teams with other Duravant operating companies
Qualifications
FIELD SERVICE TECHNICIAN SPECIFIC COMPETENCIES:
- Proven High degree of knowledge and experience of mechanical hydraulic electrical and pneumatic components
- Ability to interpret complex technical information involving mechanics and electronics including schematics and mechanical engineering documentation
- AB CompactLogix and various other PLCs knowledge troubleshooting and modifications.
- AB PanelView and various types of HMI programming and troubleshooting
- Variable Frequency Drive (VFD) parameter configuration and programming
- Depth-full understanding of Servo drive motor systems and configuration
- Experience with robotics and industrial robot application beneficial
- Proven analytical ability to troubleshoot technical and nontechnical issues solve problems and determine root causes
FIELD SERVICE TECHNICIAN POSITION REQUIREMENTS:
- Associate or bachelors degree in Mechatronics is desired
- EE EET EECS or Industrial Electronics degree is a plus
- Strong mechanical and electrical background required
- Solid understanding and programming of PLCs required
- Must have a valid drivers license a U.S. passport and a good driving record.
- Experience and ability to travel extensively up to 80 to 90% including overnights as necessary and some weekends throughout the week away from home. International travel may be required occasionally.
FIELD SERVICE TECHNICIAN BENEFITS:
- Over timeavailable
- Company vehicle
- Company cell phone
- Shared company-paid premium health benefits with buy-up options.
- Health Savings Account (HSA) options
- Company-paid telemedicine program.
- Company paid Long-term Disability Plan and Basic Life and AD&D.
- 401(k) employer matching plan.
- Company discount program for you and your family (e.g. concerts sporting events health and wellness travel gifts and more!).
- Employee Assistance Program (EAP) that assists with guidance on childcare financial planning pet care and more.
Required Experience:
Senior IC
Employment Type
Full-Time
