Social Services and Admissions Liason
Social Services and Admissions Liason
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Smile Youve Found Us!
Are you passionate about caregiving Would you like to work with the best team in the world If so Diversicare invites you to apply.
We build on trust respect customer focus compassion diplomacy appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence which we extend to all those we are privileged to serve.
If you wish to make a difference in the lives of our patients and residents APPLY NOW!
Full Time Benefits include:
Medical/Dental/Vision
Excellent 401k plan
Tuition Reimbursement
Vacation Holiday and Sick Time
Long and Short Term Disability
Employee Assistance Program
Life Insurance
Referral Bonuses
DiversICARE - employee hardship fund
Pay advancement program - OnShift Wallet
Diversicare provides post-acute care services to patients and residents at 46 skilled nursing and long-term care centers in five states primarily in the Southeast Midwest and Southwest United States. Together with our team of dedicated healthcare professionals we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.
It is Diversicares Mission to Improve every life we touch by providing exceptional healthcare and exceeding expectations.
We are guided to excellence by five Core Values: Integrity Excellence Compassion Teamwork and Stewardship as well as 12 Service Standards.
We build on trust respect customer focus compassion diplomacy appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm caring safe and professional environment for our customers and each other.
Our culture of impassioned service delivery is the Diversicare Difference.
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Responsibilities
KEY RESPONSIBILITIES:essential job functions to this position; management reserves the right to modify this list and other functions as deemed necessary
- Coordinate all aspects of patient referrals and admissions to the Center involving Center team members and utilizing strong office skills
- Responsible for the training leading coaching and growth of direct reports
- Accurately represent Center services and clinical capabilities including appropriate Features-Benefits-Impact effectively demonstrating tour best practices and use of Diversicare Sales Steps
- Communicate effectively with patients and families to determine services and care that best meet their needs for the right care in the right place at the right time
- Thoroughly educate patients and families and understand patient/family expectations to provide a positive experience and meet or exceed expectations
- Participate in Center meetings and activities as required and thoroughly and accurately complete and/or submit any required reports paperwork and documentationParticipate in marketing activity as determined with Administrator
- Collaborate with referral sources and team members to facilitate open communication
- Develop and maintain strong relationships with referral sources uncovering needs and matching appropriateDiversicare solutions
- Meet or exceed goals determined with Administrator
- Exhibit leadership qualities managing the admission process and collaborating with Center team
- Maintain the highest standards of professionalism and service excellence with activity and behavior that supports the Diversicare Mission Values and Service Standards
Assists in pre-admission and admission process with customers; aids clients in adjusting to nursing home placement.
Interviews residents and families to obtain relevant past and present adjustments behavior and lifestyle.
Documents progress and updates plans of care at the interdisciplinary care conference.
Arranges transportation makes appointments and acts as a liaison between all departments residents families and outside agencies.
Assists in handling and accepting placement through one-on-one counseling and group work.
Ascertains potential and develops discharge plans when clients areadmitted.
Arranges for post discharge services and follow-up care.
Assesses emotional financial spiritual educational and social needs of residents; ensures those needs are Manager Education & Training by the facility or through the use of outside agencies.
Acts as resident/family advocate and ensure the resident is knowledgeablein and exercises his/her rights.
Responsible for organizing and conduction of Family Counsel Meetings and maintaining minutes of the meeting.
Maintains effective communication with residents families healthcare professionals and facility staff.
Qualifications
- Bachelors Degree
- Long term care / skilled nursing facility experience
- Experience in admissions or other related fields such as Social Work or Psychology
Employment Type
Full-Time
