Support Services Supervisor

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Supervise office assistants and maintenance coordinator and serve as a liaison to the Director of Support Services for authorization for vendors to provide services conduct repairs and maintenance of facilities fleet equipment or any functional area of supportive services.
• Serve as the main point of contact between the administrative support team and other departments. Ensure effective communication across teams to support organizational goals.
• Ensure that all office assistants are cross-trained in multi-office support which may vary by location division or department.
• Oversee the OAs and maintenance coordinator in monitoring maintaining and coordinating fleet (oil changes inspections tag expiration etc.) as well as office facilities.
• Address and resolve issues or conflicts among staff or departments. Implement solutions to improve efficiency and team dynamics.
• Enforce administrative policies and procedures ensuring compliance with organizational standards and regulations.
• Participate in the hiring process for administrative staff including interviewing onboarding and performance evaluations.
• Conduct regular performance reviews provide constructive feedback and set goals for office assistants and maintenance coordinator to ensure continuous improvement.
• Assist with managing the budget for support services including tracking expenses and making recommendations for cost-effective solutions.
• Lead or assist in special projects ensuring they are completed on time and within scope. Coordinate resources and delegate tasks as necessary.
• Support the Director of Support Services with Facilities and fleet oversight IT collaboration and project management as assigned.

• Real Estate leases office administrative operations including fleet maintenance.
• The structure and content of the English language including the meaning and spelling of words rules of composition and grammar
• Basic IT knowledge to support project management as needed
• Microsoft Office Word Excel PowerPoint Outlook SharePoint Teams and virtual meeting applications such as Zoom Webex Google Meet
• Relevant policies procedures and strategies to promote the safety and protection of people data and property
• Knowledge of methodologies and resources used to assess the needs of the listener or audience to share information or engage in ongoing communication
• DePauls policies procedures and standard practices and the rules and guidelines established by regulatory and governing agencies

• Operate standard office equipment such as telephone calculator printer scanner cellular phone tablet computer postage machine shredder
• Demonstrate verbal and written communication and body language that conveys information ideas or inquiries effectively and concisely that purveys professional composure emotional intelligence thoughtfulness patience and respect amidst change ambiguity and within the daily trajectories of work.
• Give full attention to what other people are saying take time to understand the points being made ask questions as appropriate and not interrupt at inappropriate times.
• Demonstrate the use of problem-solving and critical thinking skills to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems
• Collect and analyze data.
• Manage multiple priorities and complete assignments on time accurately with attention to detail and use effective and efficient time management and organizational skills to ensure a high-quality work product
• Develop and maintain professional working relationships and appropriate boundaries with individuals served coworkers community partners and business associates and work collaboratively within a team environment
• Work independently as well as part of a team.
• Prepare and maintain files and reports with accuracy.
• Communicate effectively in both oral and written form.
• Read and understand information and ideas presented in writing.
• Analyze organize and prioritize work while meeting multiple deadlines
• Ability to analyze and prepare documents reports and correspondence
• Operate a personal computer with a general understanding of MS Office Suites virtual meeting software the Internet and department or program-specific software
• Analyze and prepare concise and accurate documents reports and correspondence
• Train others
• Exercise sound judgment and critical thinking in decision-making and solving various work-related situations
• Learn and apply policies procedures and guidelines established by DePaul professional organizations governing agencies and local laws statutes regulations codes and standards related to the area of responsibility

• Demonstrate self-awareness ongoing self-evaluation and a commitment to being part of a diverse equitable respectful and inclusive workplace where all people are valued
• Demonstrate professional composure in difficult and stressful situations
• Demonstrate the FIRST (fairness integrity respect safety trust) values in the daily trajectories of work
• Demonstrate professionalism regarding access to sensitive and confidential information related to employees clients and business records with no disclosure to others without needing to know

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race age religion color gender ethnic or national origin physical or mental disability marital status pregnancy childbirth or a medical condition related to pregnancy or childbirth veteran status sex sexual orientation gender identity gender genetic information political affiliation or any other classification protected by law.