PATIENT SERVICES LEAD
PATIENT SERVICES LEAD
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: PATIENT SERVICES LEAD
Company Overview:
Pulivarthi Group is a premier global provider of staffing and IT technology solutions renowned for delivering exceptional services tailored to each clients unique needs. With a steadfast commitment to excellence we merge expertise with innovation ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare finance government and beyond reflecting our adaptability and proficiency across industries. Operating in the United States Canada and Mexico we pride ourselves on aligning with clients cultures deploying top-tier talent and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability efficiency and innovation in the realm of staffing solutions.
Job Overview/Summary:
Patient Services Leads are responsible for coordinating patient meal service including special requests and needs within the Patient Dining Program. They ensure that Patient Dining Associates are trained and that units are adequately staffed. These professionals are integral to cultivating a compassionate healthcare environment by addressing patients dietary needs and preferences.
Responsibilities:
-
Oversee systems and processes to meet the strategic and operational goals of the Patient Dining Program.
-
Supervise Patient Dining Associates in providing patient support including menu selection tray assembly delivery and retrieval.
-
Collaborate with caregivers and culinary staff to accommodate patients with food allergies sensitivities and cultural or religious preferences.
-
Evaluate daily patient meal services and maintain communication with nursing teams.
-
Respond promptly to patient needs and escalate concerns appropriately.
-
Assist dietitians with monitoring patients on restricted diets including liquid or calorie-controlled plans.
-
Uphold patient confidentiality and adhere to HIPAA policies.
-
Comply with regulatory standards (federal state JCAHO).
-
Follow HACCP guidelines for safe meal assembly and distribution.
-
Maintain health sanitation and safety standards as per regulatory bodies.
-
Complete regular reports in accordance with Morrison Healthcare policies.
-
Conduct daily team meetings using GR8 Start Meeting guidelines.
-
Perform other duties as assigned.
Primary Skills:
-
Strong communication skills with the ability to read and interpret procedural documents.
-
Proficient in managing patient records and navigating hospital-based ADT systems.
-
Familiarity with dietary and nutritional requirements in healthcare settings.
Secondary Skills (Good to Have):
-
Experience in leading or supervising food services in a healthcare environment.
-
Knowledge of HACCP and JCAHO regulations.
Qualifications:
-
Ability to operate hospital systems and maintain accurate patient records.
-
Must occasionally lift/move up to 100 pounds and handle food delivery carts.
-
Reasonable accommodations available for individuals with disabilities.
Benefits/Perks:
-
Competitive compensation
-
Inclusive work culture
-
Opportunities for advancement
-
Training and development programs
Equal Opportunity Statement:
Pulivarthi Group is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race religion color national origin gender gender identity sexual orientation age marital status disability protected veteran status or any other legally protected characteristics.
Employment Type
Full Time
