Six Sigma Methodology: Knowledge of the concepts of six sigma DMAIC (Define Measure Analyze Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes.
Level Working Knowledge:
Analyzes business priorities for selecting potential critical metrics.
Uses tools (e.g. trend charts Pareto charts sigma conversion chart) to measure historical performance.
Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools.
Resolves routine problems in a cost effective manner.
Reports deviances from process improvements.
Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes products and services.
Level Working Knowledge:
Defines the critical workflow for executing key processes.
Identifies process problems that limit performance.
Implements methods for improving and establishing controls for critical processes.
Focuses on the most significant problems to maximize efficiency gains.
Surfaces systemic problems to be addressed at the organizational level.