Sr Manager - Process and Quality
Sr Manager - Process and Quality
Posted on :
29-07-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Develop and Implement Quality Control Procedures:Create and maintain quality assurance standards and procedures to ensure compliance with industry regulations and company policies.
- Monitor and Analyze Processes:Regularly review and analyze operating processes to identify areas for improvement.
- Conduct Audits and Inspections:Perform regular audits and inspections to ensure adherence to established quality standards.
- Coordination with Departments:Work closely with various departments to address quality issues and implement effective solutions.
- Prepare Quality Reports:Compile and present quality reports to management highlighting key findings and recommendations.
- Train Staff:Develop training materials and conduct training sessions on quality control processes and standards.
- Customer Feedback:Review customer feedback and implement necessary changes to improve service quality.
- Compliance:Ensure all processes comply with relevant regulations and standards.
Key skills required
- Strong organizational and communication skills.
- Proficiency in process writing audit / process assurance and quality assessment.
- Ability to analyse data and identify trends.
- Detail-oriented with strong problem-solving skills.
Key Relationships Management (Internal /External)
- External: Process writing vendors
- Internal: Cross-functional teams
Required Experience:
Manager
Employment Type
Full Time
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