Account Manager
Account Manager
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Job Description
Job Description - Business Account Management
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Job Description for Business Account Manager
Job Title: Business Account Manager Experience Level: 4 Years Location: Mumbai/ NCR- India Department: Account Management Reports To: Vice President
Position Overview
We are seeking a proactive and results-oriented Business Account Manager to manage our existing BFSI customers. The primary responsibilities include handling renewals cross-selling and up-selling our products and services across DigiVision DigiDrive and SecureNexus verticals. The ideal candidate will have a strong background in Account Management within the BFSI sector and a proven track record of maintaining and growing customer relationships.
Key Responsibilities:
Manage and nurture relationships with existing BFSI clients to ensure customer satisfaction and loyalty.
Handle renewals of our products and services to existing clients.
Achieve or exceed quarterly and annual cross-sales and up-sales targets.
Develop and implement strategies to achieve sales targets and increase revenue from existing accounts.
Identify opportunities for upselling and cross selling our solutions to meet client needs and enhance their experience.
Work closely with the sales and technical teams to deliver customized solutions and ensure client success.
Conduct regular meetings reviews and presentations with clients to maintain strong relationships and address any issues or concerns. Also provide insights and feedback from clients to help improve products and services
Conduct independent product demonstrations presentations and consultations. Collaborate with internal teams to ensure the successful delivery of solutions and
services.
Monitor and report on account performance and key metrics to management. Stay updated on industry trends and competitive landscape to identify opportunities
for growth.
Lead proof of concepts to showcase the capabilities of our solutions to clients.
Participate in industry events conferences and trade shows to promote our solutions and generate leads.
Manage the entire sales process from lead generation to closing deals including techno-commercial proposal preparation negotiation and contract management.
Provide regular sales forecasts and reports to management highlighting key metrics pipeline status and opportunities for improvement.
Qualifications: Education & Experience:
Bachelor’s degree in business Information Technology or a related field.
Proven track record of at least 4 years in account management within the BFSI sector.
Experience in renewals cross-selling and up-selling products and services.
Strong understanding of AI computer vision and cybersecurity concepts and technologies.
Technical Skills & Competencies: In-depth knowledge of AI computer vision and cybersecurity frameworks and
standards.
Proficiency in using CRM software and sales tools (e.g. Salesforce HubSpot Zoho).
Proficiency in using Microsoft Office tools – MS Excel PowerPoint Word.
Personal Attributes: Excellent communication presentation and negotiation skills. Ability to understand and articulate complex technical solutions to non-technical
audiences.
Strong problem-solving skills and ability to work independently and as part of a team.
Self-motivated results-oriented and customer-focused.
The ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions.
Skills
Information Technology, Cco, Proactive, Clo, Cro, Cto, Zoho, Lead Generation, Ms Excel, Mba, Vat, Negotiation Skills, Education, Erp, Office Tools, Hubs, Self-motivated, Negotiation Skill, Visio, Insight, Salesforce, Vice President, Microsoft Office, Problem-solving Skill, President, Problem-solving, Sales Tools, Presentation, Excel, Account Management, Vertica, Powerpoint, Strong Understanding, Cybersecurity, Technical Skill, Trends, Technical Skills, Work Independently
Employment Type
Full Time
