French Speakers Travel Account
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Job Description
This is an onsite role in a modern global environment ideal for individuals passionate about service and growth.
Handle customer inquiries via phone or email in French
Support customers with travel-related questions bookings and concerns
Solve issues efficiently and professionally within SLAs
Maintain accurate records of all interactions using internal systems
Collaborate with team leaders to meet account KPIs
Requirements
Fluency in French (C1) both spoken and written
English B1 level for internal communication
Minimum 6 months of call center experience is required
Graduates only (no undergraduates)
Willingness to work rotational and overnight shifts
Must be able to work onsite in Maadi Cairo
Benefits
Salary range:EGP net based on experience
Full medical and social insurance
Two days off per week
Structured career progression with a global travel brand
Multicultural supportive and professional work environment
Modern office space in Maadi Technology Park
Long-term stability with one of the industry s fastest-growing partners
Interview Process
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Employment Type
Full Time
