ICHRA Integration Lead
ICHRA Integration Lead
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$ 110000 - 120000
1 Vacancy
Job Description
As an ICHRA Integrated Lead within the Individual Marketplace business at WTW you will play a key role in assuring the delivery of our ICHRA solution within the context of benefits administration. Primary coordination responsibilities encompass benefits outsourcing individual marketplace and spending account administration technology customer service and carrier relationships. You will need to heavily leverage assertion creativity curiosity and influence to achieve the desired outcome of seamless integration across our individual marketplace solutions and services.
The Role
- Help drive the administration strategy of WTWs ICHRA benefit and individual marketplace enrollment solution
- Understand the entire scope of a clients ICHRA solution and act as a liaison between internal teams to provide overall clarity to the design and implementation process
- Translate client requests to ICHRA administration requirements for technology account carrier and enrollment teams
- Work closely with WTWs BenefitConnect health and welfare outsourcing team and other administrators as necessary to define eligibility and data ingestion requirements communication SSO and other integration points required to administer an ICHRA benefit effectively
- Outline handling for qualified life events in terms of the impact to the ICHRA benefit enrollment in individual marketplace plans and compliance with COBRA and other applicable regulations.
- Continuously look for ways to improve/streamline integration points
- Ensure that there is open communication and awareness of major activities across the teams by facilitating a culture that teams are solving client issues in an integrated manner and that cross-functional items do not slip through the cracks
- Review service level agreements (SLAs) across the service lines. Be aware of SLA trends and issues push functional teams to develop action plans to improve operational failures and celebrate success.
- Partner effectively with Governance Leaders
- Contribute to the development of new tools approaches and quality standards related to integration
- Maintain awareness of the clients benefits strategic direction and program enhancements that have administration implications; assure delivery considerations are identified early
Qualifications
The Requirements
- Experience and success in leading group health and welfare benefits and/or outsourcing engagements including regulatory/compliance requirements such as qualified life events/COBRA and HIPAA (direct ICHRA experience not required)
- Track record of success in managing large client relationships and leading cross-functional teams
- Actively assemble and mentor resources into a high-performing team
- Proven ability to recognize and diagnose issues work in teams and leverage the resources of other related practices to address client challenges
- Polished and well-developed written and oral communication skills
- Ability to travel and work extended hours as needed
- An undergraduate degree is required
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only).
Compensation
The base salary compensation range being offered for this role is $110000 to $120000 USDannually.
This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD&D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits: Paid Holidays Annual Paid Time Off (includes state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off
- Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records.
EOE including disability/vets
Employment Type
Full-Time
