Assistant Housekeeping Manager
Assistant Housekeeping Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Call it what you like but what were really after is someone to put the HOT into HOTEL.
You see when we launched the first Hotel Gotham in Manchester it was billed as Europes sexiest hotel. Now its Newcastles time to enjoy the Gotham effect. So whoever takes on this role will be enthusiastic and passionate as Hotel Gotham is more than just business. Gotham is a way of life. A vibe. A 5-star-studded theatrical vibrant stylish dramatic experience for guests and staff.
Gotham Newcastle is located in the Old Fire Station which was originally built inbased on designs by Cackett Burns Dick and Mackellar. Baroque Revival in style a handsome steel framed building with rusticated Portland stone and brick cladding.
All our rooms offer a full-on sensory experience. Everything the guests see and everything they touch from the extravagantly opulent linen to the brass and leather of the fittings is designed to make them sigh with satisfaction
As our Assistant Housekeeping Manager you will take care of the stage for a sumptuous hotel experience offering opulence and luxury. Give our guests the amazing VIP treatment from when the curtain lifts on entry to the hotel along with during hotel check in and departure. You must be fully flexible working 5 over 7 days and a variety of daytime or evening shifts.
Youll join a friendly talented and dedicated cast who deliver exceptional service. The ideal candidate will have superb personal presentation and terrific team spirit. Were looking for fabulous communication skills superb organisation and attention to detail along with a strong ethos for team work. Apply for our role now if you have the passion for giving guests a truly memorable experience.
What Youll Be Doing:
Supervising daily housekeeping operations with a hands-on visible leadership style
Supporting and developing a high-performing housekeeping team
Conducting room and public area checks to ensure five-star cleanliness and presentation
Coordinating with departments such as Front Office and Maintenance to ensure seamless guest experiences
Managing housekeeping stock supplies and equipment effectively
Responding to guest requests and resolving housekeeping-related issues promptly
Promoting a safe hygienic and positive working environment
Stepping up as Duty Manager when required
What Were Looking For:
Previous housekeeping experience in a luxury or five-star hotel (minimum 2 years)
Strong leadership and organisational skills with attention to detail
A guest-first mindset with a passion for high standards
Knowledge of housekeeping systems (e.g. Opera Knowcross HotSOS) is an advantage
A proactive attitude and a genuine desire to inspire your team
Required Experience:
Manager
Employment Type
Full-Time
