Director of Infrastructure and Operations
Director of Infrastructure and Operations
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Job Description
Title: Director of Infrastructure and Operations
State Role Title: Info Technology Manager I
Hiring Range: Up to $110000
Pay Band: 6
Agency: Dept of Veterans Services
Location:JAMES MONROE BUILDING
Agency Website:
Recruitment Type: General Public - G
Job Duties
The Department of Veteran Services is seeking a Director of Infrastructure & Operations with extensive experience and a strong background in technology and leadership in an Information Technology environment.
The position of Director of Infrastructure and Operations reports to the DVS Chief Technology Officer who oversees and manages Information Technology Directorate. IT Infrastructure and Operations Director oversees IT programs in alignment with the strategic goals of the agency directs and manages the IT Operations staff including supervision and development of direct reports and works with the CTO to ensure the integrity of the divisions budget and strategic planning processes. Provides operational and strategic direction to multiple functional areas including service requests triage/response to network related incidents/problems and changes to servers applications databases oversee rollout of new equipment including PCs and mobile devices and DVS enterprise networks. This position will design implement and operate the agencys End User and Network Operations and oversee division-wide operations with responsibility for the strategic direction of the divisions mission and the outcomes of division performance. Ensures compliance with the Virginia Information Technology Agency (VITA) and Department of Veterans Services policies and guidelines; compliance with state and federal statutes governing the collection and security of data and the administration of IT systems and applications.
Minimum Qualifications
Ability to set up configure upgrade manage and troubleshoot routers switches VPN concentrators firewalls and wireless access points.
Ability to set up transport protocols routing protocols security/authentication protocols Ethernet; Network cabling trunking IPsec dialup services and MPLS services.
Requires extensive knowledge of desktop and laptop PC hardware software and operations mobile devices (IOS and Android) and various telephone systems (VOIP analog Centrex etc.).
Experience with systems design and development from business requirements analysis through to day-to-day management.
Knowledge of business theory business processes management budgeting and business office operations.
Ability to apply IT in solving business problems. Advanced knowledge of contract negotiation and vendor management. In-depth knowledge of applicable laws and regulations as they relate to IT.
Strong understanding of human resource management principles practices and procedures.
Experience working with a range of technical staff to develop joint solutions.
Highly self-motivated self-directed and attentive to detail. Strong leadership coaching and mentoring skills.
Excellent oral written and interpersonal communication and presentation skills.
Additional Considerations
Higher education OR an equivalent level of training and experience; ITIL Certification
Microsoft Systems Engineer
Professional Certifications
Special Instructions
VDVS accepts submissions of on-line applications only. Faxed mailed or emailed applications will not be considered. Applications are accepted until 11:59 P.M. on the job closing date. Applications and/or resumes should include relevant work history which includes your specific qualifications for the position you are seeking.
The decision to interview an applicant is based solely on the information received for this position from either the electronic applications and/or resume. RMS provides a confirmation or receipt when your application and/or resume is submitted successfully. Please refer to Your Application in your RMS account to check the status of your application.
It is the policy of VDVS to provide equal opportunity for all applications and employees regardless of race color religion sex age marital status national origin gender identify or expression disability veterans status or political affiliation or against otherwise qualified person with disabilities.
Commonwealth of Virginia State agencies must provide reasonable accommodations to applicants with disabilities where appropriate. Applicants requiring accommodations should direct inquiries to the human resource contact directly. Requests for reasonable accommodations will be reviewed and determined on a case-by-case basis.
Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only) MUST attach these forms when submitting their state application and/or resume.
Contact Information
Name: DVS HR Team
Phone: N/A
Email:
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Required Experience:
Director
Employment Type
Full-Time
