InnoServ Operations and Training Coordinator

What you will do:

• Designs develops adapts and facilitates Chemical and Beverage training in collaboration with internal division and vendors.

• Coordinates manufacturer and vendor training for all Chemical and Beverage team members.

• Provides level 2 technical assistance to both internal and external customers of the Chemical and Beverage team.

• Gains and maintains a thorough understanding of all equipment procedures.

• Develops and maintains accuracy of all department support materials.

• Assists with Operation and Service team needs/job duties when needed (i.e. workload vacation etc).

• Participates in the achievement of department goals.

• Maintains a clean and safe work environment at all times.

• Performs other duties as assigned.

What youll bring to the table:

• Vocational - Knowledge of principles and methods for curriculum and training design teaching and instruction individuals and groups and the measurement of training effects; knowledge of and ability to apply business acumen skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning.

• Customer Service Knowledge of principles and processes for providing customer services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction.

• Business Acumen - Knowledge of business and management principles involved in strategic planning resource allocation human resources modeling leadership technique production methods and coordination of people and resources.

• Active Listening - Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.

• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Speaking - Talking to others to convey information effectively.

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

• Coordination - Adjusting actions in relation to others actions

• Self Management - work effectively and efficientlymanaging ones own time.

• Ability to learn and understand Chemical & Beverage products and equipment application

• Must have the ability to multi-task prioritize and be able to work independently or within a team environment.

• Must be able to properly use dollies and other safety equipment to aid in the lifting and carrying of 70 pounds or more.

Educational & Experience Requirements:

• Two to three years of training and facilitation experience or an equivalent combination of education training and experience.

• Training or educational background preferred.

• Bachelor Degree in Business Administration or related field preferred.

• Three years experience in chemical and beverage field or service center or equivalent industry experience preferred.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age status as a protected veteran or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.