Implementation Specialist
Implementation Specialist
Posted on :
22-06-2025
Employer Active
1 Vacancy
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Job Description
Role:Implementation Manager
Location:Australia (ANZ region focus)
Language:English
WFH policy:Hybrid/remote options with flexible working hours
Industry:Cybersecurity
Product:Security policy management tools for Microsoft environments tailored for MSPs
Size and functions of local team:Post-Sale team (3 1 Manager)Role description:
Responsible for onboarding new MSP partners across ANZ this role blends client-facing engagement technical training and project delivery.
Location:Australia (ANZ region focus)
Language:English
WFH policy:Hybrid/remote options with flexible working hours
Industry:Cybersecurity
Product:Security policy management tools for Microsoft environments tailored for MSPs
Size and functions of local team:Post-Sale team (3 1 Manager)Role description:
Responsible for onboarding new MSP partners across ANZ this role blends client-facing engagement technical training and project delivery.
- Pre-sales engagement for large clients focusing on the implementation journey
- Management of multiple concurrent implementations
- Hosting/co-hosting webinars and one-to-many virtual/in-person training
- Leading bespoke implementation projects with milestone tracking
- Creating/updating documentation and client/internal training materials
- Ensuring client satisfaction and improving onboarding processes
- Dedicated mission to be adopted by every MSP
- Strong internal culture of milestone celebration and team socials
- Encouragement of internal career growth and SC-900 certification
- Opportunity to drive impact in a high-growth environment
- Potential for career advancement into leadership or specialised technical roles
- Active investment in learning and development
- 3 years experience in Implementation Management or similar role
- Strong project management and client communication skills
- Experience with technical implementations particularly M365 and Modern Workplace
- Proactive self-starting and detail-oriented
- Ability to thrive in a fast-paced collaborative setting
- Experience creating training/documentation material
- SC-900 or similar Microsoft certifications (encouraged but can be completed post-hire)
- Competitive salary with performance-based bonuses
- Competitive and increasing holiday allowance
- Birthday leave
- Flexible/hybrid work options
- Regular team socials
- Continuous learning and professional development
- Inclusive collaborative culture
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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