Warranty Administrator
Warranty Administrator
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Job Description
PAPE MATERIAL HANDLING INC. SEATTLE WA
WARRANTY ADMINISTRATOR:
Are you a detailed-oriented person who thrives in a busy environment Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal If you answered yes to these questions we would love to hear from you! Pape Material Handling a premier capital equipment dealer in the West is looking for an organized and energetic Warranty Administrator to join our team.
At Pape we invest in your growth. From robust training programs to continuous support we equip our team members with the tools to succeed. In return for your hard work we offer competitive compensation exceptional benefits and a strong work-life balanceall designed to support you and your family.
Make a difference. Grow your career. Join the Pape Team!
WHAT YOULL DO:
As our Warranty Administrator you will be our go-to member and resource for administering warranty claims and recovering all possible reimbursement for warranty repairs by working directly with vendors. Every day you will handle all incoming claims complete warranty-related data entry and documentation and ensure our Service team is informed of all warranty work in progress. To thrive in this role you should have a strong customer service mindset a winning attitude and enjoy keeping things in order.
WHAT YOU NEED:
- Experience processing warranty claims is a must!
- Experience with service operations coordinating service work and administrative support in a technical or equipment-based environment is a plus.
- Familiarity with Outlook Word Excel and the ability to learn new computer programs.
- Excellent customer relations and communication skills.
- Ability to perform at a high level in a fast-paced and team-oriented environment.
Compensation: $24.94-32/hr (Depending on Experience)
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 1 hour of sick leave for every 30 hours worked and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growth-oriented organization with a focus on promoting from within.
- Stability and reputation Pape is a family-owned fourth-generation company with over 160 locations over 4500 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
