Manager, Manufacturing Technical Support
Manager, Manufacturing Technical Support
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Job Description
Band
Level 4Job Description Summary
Location: Durham NCRelocation Support: This role is based in Durham NC. Novartis is unable to offer relocation support: please only apply if accessible.
As a Manager Manufacturing Technical Support youll be at the forefront of driving innovation and excellence on the shopfloor. In this role youll lead a team of technical experts to champion continuous improvement initiatives optimize manufacturing processes and ensure seamless integration of new projectsall while upholding the highest standards of quality and compliance. Your strategic guidance will empower the team to deliver impactful results foster a culture of accountability and shape the future of manufacturing at Novartis.
Job Description
Role Responsibilities:
- Lead and mentor a team of technical support specialists to drive operational excellence in manufacturing
- Oversee MBR execution on the shopfloor and implement process changes to enhance efficiency
- Coordinate and manage all manufacturing-related deviations ensuring timely resolution and compliance
- Serve as Subject Matter Expert for product and process knowledge driving innovation and best practices
- Author and close manufacturing investigations and CAPAs within defined throughput targets
- Collaborate with Manufacturing to prioritize and coordinate eMBR updates and system enhancements
- Manage technical training programs to ensure operator qualification and end-to-end training compliance
- Oversee change control processes for product and process modifications ensuring regulatory alignment
- Act as the technical point of contact for cross-functional collaboration and issue resolution
- Champion LEAN initiatives and continuous improvement to optimize quality productivity and compliance
Essential Requirements:
- Bachelors degree in a life science-related field such as Biotechnology Pharmaceutical Technology Chemistry Microbiology or Pharmacy
- Minimum of 7 years experience in biopharmaceutical pharmaceutical or chemical manufacturing environments
- Strong understanding of pharmaceutical processes including GMP compliance and regulatory expectations
- Experience working in a process-oriented self-directed organizational culture is highly desirable
- Exposure to project management operational excellence product or process development or regulatory functions is a plus
Novartis Compensation and Benefit Summary:
The salary for this position is expected to range between $103600 and $192400 per year. The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other benefits. In addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.
Company will not sponsor visas for this position.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an e-mail to call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Range
Skills Desired
Assembly Language Change Control Chemical Engineering Chemistry Continual Improvement Process Efficiency General Hse Knowledge Good Documentation Practice Knowledge Of Capa Knowledge Of Gmp Lean Manufacturing Manufacturing Process Manufacturing Production Process Control Productivity Risk Management Root Cause Analysis (RCA) Scheduler Six Sigma Sop (Standard Operating Procedure) Team Work Technology Transfer Web Methods FlowRequired Experience:
Manager
Employment Type
Full-Time
