Job Summary Senior Program Manager (Technical Program Manager Digital Commerce Platform Implementation)
- Lead end-to-end digital commerce platform implementation programs handling risks dependencies stakeholders and deliverables throughout the project lifecycle.
- Manage cross-functional teams (HCL internal and client-facing) overseeing delivery activities and project timelines.
- Translate business needs into actionable technical requirements and agile plans; convert technical and QA estimates into financial effort estimates.
- Oversee program financials including forecasting and tracking actuals across multiple project tracks.
- Conduct daily team status meetings remediate and escalate issues using Jira and ensure timely resolution of cross-functional dependencies and defects.
- Utilize tools such as Jira and Confluence for project tracking and documentation.
- Demonstrate deep knowledge of D2C eCommerce domain commerce technology stack (UI Commerce Engine CDP Mobile connected devices) Agile methodologies and stakeholder management.
- Provide consulting expertise in product management with an emphasis on information security and product/domain consulting.
- Work onsite 3-4 days per week in Burlington Massachusetts.
- Must be visa independent (no OPT or GC EAD candidates).