Veterinary Receptionist
Veterinary Receptionist
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$ 18 - 23
1 Vacancy
Job Description
Animal Care Hospital of Walnut Creek is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our team expect to be supported in your work and home life with:
- A comprehensive benefits package including medical dental and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary:$18-$23 per hour
Schedule: Sunday (9am-8pm) Monday (9am-8pm) Thursday (9am-8pm) and Friday (9am-8pm)
Key Responsibilities:
- Greet clients and their pets complete the appointment sign-in process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
Employment Type
Hourly
