Supply Chain Tech - Enterprise Asset Management (EAM) - Senior Manager - US Consulting

Supply Chain Tech Enterprise Asset Management (EAM) Senior Manager US Consulting

As an Enterprise Asset Management (EAM) professional youll focus on bringing solutions and strategies to advance our clients work and asset management capabilities. Youll work with high-performing teams that drive growth and deliver exceptional client service ensuring you play your part in building a better working world through better working assets.

The opportunity

As a Senior Manager you will be responsible for driving the sales pipeline and designing Maximo/Maximo Application Suite (MAS) EAM solutions for customers in the Power & Utility industry. Your objectives will include increasing revenue profitability and market competitiveness; ensuring solutions meet customer requirements; and designing and delivering complex solutions as per customer needs.

As a Senior Manager in Technology Transformation Program Delivery you will be at the forefront of driving change and innovation within our organization. Your role will involve building and managing the delivery of technology transformation projects and programs to align with organizational strategy and achieve desired outcomes. You will provide assurance to leadership by managing timelines costs and quality leading both technical and non-technical project teams in the development and implementation of technology solutions and/or infrastructure. This is an opportunity to shape the future of technology within our organization and make a significant impact.

Your key responsibilities

The EAM Senior Manager will provide Maximo/MAS consulting services to EAM clients in Power & Utilities helping them improve business performance.

As a leader in Technology Transformation Program Delivery you will be responsible for the effective management and delivery of complex processes solutions and/or projects maintaining focus on quality and risk management. You will navigate operational and organizational dynamics ensuring the achievement of performance objectives. This role involves:

• Develop external eminence across the sub-capabilities in the EAM space.
• Promote an effective forum for sharing EAM expertise.
• Strengthen our collective EAM knowledge helping resolve our clients EAM challenges.
• Work with the business development team to jointly assess customer opportunities.
• Capture Maximo/MAS requirements and design end-to-end solutions addressing customers business drivers.
• Support the development of new Maximo/MAS opportunities in conjunction with the business development teams.
• Provide consultancy to customers in the development of their requirements where appropriate.
• Actively participate in the RFI/RFP process and develop proposals in line with customer needs liaising and qualifying with other colleagues as necessary.
• Present technical solutions to customers both formally and informally as required.
• Author high-quality informative content with solution descriptions and diagrams as part of the RFI/RFP process.
• Be the voice of the market; gather and consolidate market observations and trends.
• Validate order documentation before submitting it to the delivery team.
• Provide additional information and advice to the Service Delivery and Operations team during implementation to drive successful delivery engagements that are profitable and of the highest quality.
• Provide various levels of reports for top opportunities weekly progress reports and ad-hoc reports requested by management.
• Maintain and upskill knowledge of various products services and industry practices.
• Providing leadership and direction up to and including Managers across multiple activities.
• Leading teams with broad visibility to achieve performance objectives.
• Managing client relationships revenue generation and commercial relationships as needed.
• Travel requirements: Required regularly as needed by external clients.

Skills and attributes for success
To thrive in this role you will need a deep insight into project and program delivery methods including Agile and waterfall and the ability to solve complex problems through analysis and knowledge of best practices. Additionally you should have:

• Strong written and verbal communication skills especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
• Ability to challenge and inspire both co-workers and clients to think about difficult situations in new and transformative ways.
• Promote diverse and inclusive teaming and leadership.
• Provide innovative commercial insights for clients adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership.
• Actively contribute to improving operational efficiency on projects and internal initiatives.
• Consistently drive projects to completion with high quality in line with our commitment to quality.
• Lead teams or parts of teams on engagements anticipating and identifying risks and escalating issues as appropriate.
• Help create a positive learning culture coach and counsel junior team members and help them develop.
• Experience in leading engagement delivery and managing engagement economics for the whole engagement.
• Proficiency in developing resource plans and budgets for the whole engagement.
• Ability to manage client relationships and engage in daily interactions with clients.
• Responsible for identification of sales and new opportunities.

To qualify for the role you must have

• Bachelors degree required (4-year degree); masters degree preferred.
• Degree in Business Information Technology Engineering Marketing Economics Finance or a related field.
• Typically no less than 5 - 7 years relevant experience.
• A minimum of 8 to 10 years of related work experience or a graduate degree and 7 years of related work experience.
• A minimum of 8 years of experience delivering Maximo/MAS services to EAM clients.
• Experience leading teams managing engagement economics and business development.
• Flexibility to work across advisory services if needed.
• Proven work experience in one or more of the following areas: Utility (Transmission Distribution Generation Nuclear) Oil and Gas Media and Entertainment Regulatory Customer Supply Chain Finance Transformation implementation.
• Willingness to travel; valid drivers license and US passport required.
• Contract and Vendor Management
• Hybrid and waterfall delivery methodologies
• Iterative delivery methodologies
• Program structuring
• Project and Portfolio Management tools
• Project and program definition and governance
• Project or program resource management
• Project or program value finance budget and quality management
• System Development Lifecycle
• Technology Landscape

Ideally youll also have

• Utility experience is a major plus.
• Experience with Schedule Dispatch and Mobile.
• Compatible Units experience.
• Project Systems structure WBS creation and accounting linkage experience.
• Masters degree in Information Technology Business Administration or a related field.
• Additional EAM product experience.
• EAM Configuration tools experience is desired.
• Demonstrated ability to drive outcomes and manage change effectively.
• Strong negotiation and influencing skills.
• Learning agility.

What we look for
We are seeking individuals who are passionate about technology and innovation with a proven track record of leading successful technology transformation projects. Top performers in this role are those who can navigate complex challenges build strong relationships and drive meaningful change within the organization.