DescriptionJOB SUMMARY
Thispositionprovidesleadershipanddirectiontoateamofin-market from South & East South & East Leaders and General Managers (theirteamcustomersandpropertyAreaandContinentleadership) inSouth & East Indiaandoverseesofficebudget.
CANDIDATEPROFILE
EducationandExperience
Required:
- Minimumof12 yearsofrelevantsalesandmarketingexperience.
- TotalAccountManagementexperience.
- Experiencemanagingateam.
Preferred:
- Relevantuniversityorcollegequalificationordegree.
- Hospitalitysalesexperience.
- Englishlanguagewrittenandspoken.
- Locallanguagewrittenandspoken.
CORE WORKACTIVITIES
Managing and Leading the NSOSouth & East India team
- DevelopsandimplementstheoverallNSOSouth & East of salesstrategiestoachieve overall NSOSouth & East Indiagoals.
- Ensuretotalaccountpenetrationmarginmanagementand timelyimplementationofsalesinitiatives for all NSOSouth & East India accounts
- Responsible for business development goals. Execution of strategy and getting the team to develop accounts and achieve goals.
- DeploysmembersoftheNationalSalesTeam South & East against - South & Eastassociatestogrowaccountshareanddriverevenue.
- Actsascustomeradvocatebyunderstandingthecustomersrequirementsexpectationsandneeds;removesbarrierstobusinesssolutiondevelopment.
- DevelopsrelationshipswithoutsidevendorsandstrategicpartnersinanefforttoexpandexposureofMarriottbrandstointernalandexternalcustomers.
- Pursuesopportunitiestocapitalizeonstrengthsandmarketconditionsandtocountercompetitivethreats.
- ChannelscustomerfeedbackasappropriateonallaspectsofopportunitymanagementtotheNationalSalesTeam South & East India
- StaysabreastofdevelopmentsintheareasofStrategicAccountManagementandTeam-BasedSalesinordertoproviderelevantdirection.
OrganizationalExcellence
- ManagesanddirectstheNSOSouth & East .
- Actsasprojectmanagerforadhocorrecurringneedsofthedepartmentresponsibleforsatisfactoryandtimelydeliveryofoutcome.
- DemonstratesasolidworkingknowledgeoflocalbusinessbehaviorsandleveragingthistoprovidemaximumprofitabilityforMarriott.
- EstablishesguidelinesformeasuresmonitorsandevaluatesMarriottandabovepropertysalesprocessespoliciesandprocedures.
- Orchestratesdepartmentalresourcesacrossorganizationalboundariestocreatecross-functionalbusiness-to-businessrelationships.
- Positionsselfasaknowledgeproviderinmattersofindustryandbusinesstotheirclientsandinternalconstituents.
- Supportsaccomplishmentofdepartmentanditsaccountinitiativesthroughactiveparticipationinissueresolution.
Business/FinancialManagement
- DeterminesROIonsalesopportunities.
- Workswith Director National Sale India &AreaLeadershipindevelopingoverallbusinessstrategiesfortheNationalSalesTeam South & East India ;reviewandmanagecontrollableexpensesasappropriate.
- Demonstratesworkingknowledgeoflegalissueswithinindustry.
- Directsregularreportingactivitiesassociatedwithaccounttrackingspendingdatadepartmentrevenueprofitabilityanalysisetc.
- Ensureseffectivemeasurementsofprocessandoutcomesofbusinessandaccountplans.
- Overseestheuseandmaintenanceofinternalsystems.
- PositionsselfastheSubjectMatterExpertinmattersrelatedtothespecificareaofexpertise.
- Preparesforandfacilitatesproductivemeetings.
- Managesfacilities/officeasneeded.
- SupportsoperatingbudgetsandsalestargetstosupportthesuccessoftheNationalSalesTeam South & East India
- PromotesNationalSalesTeamstrategyandprogramalignmentwiththeoverallmarketgoals ofSouth & East India
- Tracksaccountgrowthandprofitabilitytopositivelyinfluencecustomerpurchasingbehavior.
- WorkswithRevenueManagementandotherFunctionalAreastoassistinthedevelopmentofbusinesssegmentrevenuestreamand/orgeographicalareasalesstrategies.
MarketIntegration&Leadership
- DevelopsstrongworkingrelationshipswithinternalandexternalstakeholderstomaximizeMarriottbenefitsadvisingonissuesrelativetocustomer/segment/geographicalneedsandproactivelydevelopingstrategiesthatcomplementmarket-basedinitiatives.
- Establishesandmaintainsanactiverolewithinindustryorganizations.
- Maintainsaninfluentialpresenceamongcustomersandinternalconstituentsbyprovidingeducationandtrainingtobothaudiencesacrossawiderangeofrelevantindustrybusinessand/orgeographicalinterests.
- ProvideseffectiveorientationandtrainingontheNationalSalesTeam South & East Indiafornewmarket/fieldassociates.
- EvaluatesmarketandeconomictrendsandintroduceappropriatechangesinsalesstrategiestogenerateincreasedrevenueandensurecompetitivepositioninthemarketforMarriott.
- Supportscompanyculturebasedonsharedvaluesofassociateandcustomersatisfaction.
- ServesastheprimarysalescontactfortheGMsandpropertyleadershipandsalesteams in South & East .
HumanResources
- Celebratessuccessesandpubliclyrecognizesthecontributionsofassociates.
- Ensuresregularon-goingcommunicationishappeninginallareasofresponsibilitytocreateawarenessofbusinessobjectivescommunicateexpectationsrecognizeperformanceandproducedesiredbusinessresults.
- Establishesandmaintainsopencollaborativerelationshipswithassociatesandensuresassociatesdothesamewithintheteam.
- InterviewsandhiresNationalSalesTeam. South & East Indiaassociateswiththeappropriateskillstomeetbusinessneeds.
- Modelsdesiredbehaviorthroughparticipationinclient-companyactivity().
- Setsgoalsandexpectationsfordirectreportsusingtheappropriateperformanceprocessandholdsstaffaccountableforsuccessfulperformance;coachbyprovidingspecificfeedbacktoimproveperformance.
- ConductstheannualperformanceappraisalprocesswithdirectreportsaccordingtoStandardOperatingProcedures.
- Usesallavailableonthejobtrainingtoolsforassociates;implementandmanagetraininginitiativesandconductstrainingwhenappropriate;ensureselfanddirectreportmanagersattendappropriatecoretrainingclasses.
Other
- Performsotherdutiesasassignedtomeetbusinessneeds.
- Developsactionablerecommendationsandresponsestooptimizeperformanceanddrivegrowthandprofitabilityasappropriate.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Director