Account Executive
Account Executive
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Job Description
Make a difference in a growing innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As an Account Executive you will be an integral part of a collaborative team focused on delivering seamless services to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes get ready to love it here!
What youll be doing:
- Invite Sales Director to facilitate further exploration and potential sales of new services when necessary
- Conduct ongoing needs assessments with customer base to identify areas for partnership
- Consult with customers and develop solutions for challenging business problems
- Renew existing business
- Provide online Employee Orientation Sessions and Supervisory Training
- Understand customer needs and identify opportunities for up-selling and cross-selling
- Review and develop promotional and awareness tool and strategies
- Update CRM (Salesforce) ensuring accurate customer information
- Manage customer account to contract satisfaction
- Participate in sales presentations as requested
- Attend regular customer meetings
- Deliver Wellness Sessions
- Provide consultation to leaders regarding organizational psychological health & wellness and employee issues
- Prepare review analyze and deliver customer reports
- Respond to customer queries and concerns
- Facilitate new customer launches and implementation activities the distribution of promotion materials and custom-designed service delivery components when required
What were looking for:
- 2-year diploma in Marketing Business Administration HR or other relevant discipline
- 2-3 years experience in a professional business to business sales and/or account management environment
- Ability to apply critical analytical thinking and creativity when developing customer-focused solutions
- Excellent verbal listening and written communication skills; French language skills are an asset
- Strong business acumen and unbridled curiosity
- Strong customer service problem solving and negotiating skills
- Excellent organizational skills and a strong attention to detail
- Excellent presentation and meeting facilitation skills
- Ability to work independently as well as contribute to team objectives
- Proficient with Microsoft Office and CRM software (Salesforce)
- Valid drivers license access to vehicle and the ability to travel
As part of our commitment to the health and safety of our patients staff clients and community from COVID-19 subject to any accommodation required by applicable human rights legislation Homewood Health requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.
Why work with us
Homewood Health is Canadas largest and leading service provider for medically focused evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence integrity collaboration and innovation. Our people make a difference!
As an equal opportunity employer Homewood Health is committed to employment accessibility diversity equity and inclusion. For this reason we encourage applications from members of equity-seeking groups including women racialized and indigenous communities persons with disabilities and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health and be part of a diverse team helping Canadians live healthier more productive and fulfilling lives.
Required Experience:
IC
Employment Type
Full-Time
