Command Center Operations Specialist (DATA PROCESSING SPECIALIST) (UMP)
Command Center Operations Specialist (DATA PROCESSING SPECIALIST) (UMP)
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$ 4586 - 6228
1 Vacancy
Job Description
Job Requisition ID:47979
Posting Date: 06/16/2025
Closing Date: 07/01/2025
Agency:Department of Innovation and Technology
Class Title:DATA PROCESSING SPEC - 11430
Skill Option:None
Bilingual Option:None
Salary: Anticipated starting salary (effective 7/1/25): $4586 monthly; Full range: $4586-$6228 monthly
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:RC028
Merit Comp Code:None
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Are you looking for a rewarding career with an organization that values their staff The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic creative thinking problem solving environment. This position serves as a Command Center Operations Specialist in the Enterprise Production Operations Systems (EPOS) Operations Center - night shift. In this role you will perform advanced level enterprise system and network operations control work and monitor operate and coordinate the enterprise computer systems. In addition you will perform startups shutdowns system dumps (tasks system spool etc.) sysplex coupling facility structure moves restores and monitors system performance and measurements. If you possess these knowledges skills abilities and experience we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee you receive a comprehensive benefits package including:
- Competitive Group Insurance benefits including health life dental and vision plans.
- Flexible work schedules (when available and dependent upon position)
- 10 -25 days of paid vacation time annually (10 days for first year of state employment)
- 12 days of paid sick time annually which carryover year to year
- 3 paid personal business days per year
- 13-14 paid holidays per year dependent on election years
- 12 weeks of paid parental leave
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: Functions
- Under general supervision serves as a Command Center Operations Specialist for the Department of Innovation and Technology (DoIT).
- Monitors various systems and contacts on-call staff to resolve any unresolved issues such as server failures.
- Places service calls for hardware problems.
- Keeps abreast of new developments in the Information Technology (IT) field.
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to completion of high school.
- Requires three (3) years of previous related experience such as is typically gained at the Data Processing Technician level.
OR
- Requires two (2) years of college including coursework in the data processing field.
- Requires two (2) years of related experience.
Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.
Preferred Qualifications
- Two (2) years of professional experience performing enterprise system and network operations control work.
- Two (2) years of professional experience researching resolving and circumventing interruptions to processing components and network connectivity.
- Working knowledge of networking concepts.
- Developed verbal and written communication skills to present information to others with clarity and precision.
- Ability to analyze and diagnose system issues and coordinate efforts to resolve.
- Ability to gain and maintain effective working relationships with associates vendors clients and others.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment with or without reasonable accommodation to be considered for this position.
- Requires the ability to verify identity.
- Requires employment authorization to accept permanent full-time position with the State of Illinois
- Requires the ability to pass a position specific agency required background check.
- Requires self-disclosure of criminal history.
- Requires the ability to travel in performance of duties.
- Requires the ability to work outside of normal hours to meet deadlines.
- Requires the ability to use agency supplied equipment such as laptop personal computer work cell phone etc.
- Requires the ability to attend seminars conferences and training to remain current on methods tools ideologies or other industry related topics relevant to job duties.
- Requires the ability to lift and carry objects or equipment weighing up to 35 pounds. This is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
The conditions of employment listed are incorporated and/or related to any duties included in the position description.
About the Agency
The Department of Innovation & Technology (DolT) is the states IT agency delivering an enterprise approach to statewide technology innovation and telecommunication services as well as policy and standards development lifecycle investment planning and cybersecurity services. With over 1500 employees DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents DolT offers employees the opportunity to advance their careers develop new skills and reach their potential both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective leading to greater innovation and achievement. In recruiting for our team we recognize the unique contributions of each applicant regardless of culture ethnicity race national origin sex gender identity and expression age religion disability and sexual orientation.
Work Hours: 11:45pm-7:45am Saturday-Wednesday
Work Location: 201 W Adams St Springfield Illinois 62704-1874
Agency Contact: Elizabeth Bridges
Email:
Posting Group: Science Technology Engineering & Mathematics
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions. To utilize upward mobility contractual rights for this position employees must apply internally and upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
