Flagship Store Director - London Oxford Street (40 hours)
Flagship Store Director - London Oxford Street (40 hours)
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Job Description
Step into a leadership role where retail meets innovation. As Store Director of our groundbreaking Oxford Street West Mind Oasis store you will guide a transformative shopping experienceblending science-backed treatments with immersive design. Opening this October this concept redefines the way customers engage with wellbeing and luxury. Your vision and leadership will ensure every visitor experiences a moment of pause breath and reconnection in their everyday lives
Your leadership will shape a high-performing team driven by passion and excellence. As Store Director you will collaborate closely with your Area Manager to develop innovative business strategies exceed KPIs and drive a seamless customer experience. Your expertise in coaching team development and operational excellence will ensure Rituals newest flagship store becomes a benchmark in retail success
Purpose:
- Responsible for day-to-day management of the store performance operations team and customer experience
Key responsibilities include:
- Establishing daily objectives and developing monthly strategies to meet productivity goals
- Overseeing flawless store administration financial management and ensuring compliance with relevant regulations.
- Take charge of managing inventory creating attractive product displays and fostering a welcoming environment for every customer.
- Addressing unexpected challenges swiftly resolve customer concerns and encourage a collaborative team culture.
- Drive the long-term success of the store while setting a new standard in retail leadership
Business Impact:
Lead coach and train the store team and together drive the recurring commercial cycles ensuring optimal preparation and implementation of the commercial calendars and excellent store operations
Qualifications :
At Rituals we seek leaders who bring passion energy and vision. More than managing a store youll be inspiring a team shaping a unique retail experience and making an impact on the wellbeing industry. If you thrive on leading with heart developing future talent and driving success through collaboration this is your moment to make a difference
Additionally you have:
- Prior relevant experience as Store Director Senior Store Manager or General Manager within retail luxury or hospitality
- Experience in HR Policies procedures recruitment and all elements of people management (e.g. communication motivation coaching connection and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others
- Decision making and problem-solving skills
- Strong leadership and team management capabilities
- Customer centric approach
- Understand Operational efficiency
- Knowledge and passion of the wellbeing or lifestyle/beauty industry
- Marketing brand and community engagement
- Strong financial acumen with data led decision making
- Intermediate vocational education or equivalent
- At least 5 years of relevant leadership experience within retail or hospitality industry.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
