Credit Management Clerk Apprentice
Credit Management Clerk Apprentice
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Job Description
Key Tasks/Areas of responsibility
Resolve customer invoice queries proactively contacting customers via telephone and email to ensure invoices are paid to agreed payment terms
Manage customer interactions via telephone and email ensuring our customers expectations are always appropriately met
Actively engage with internal departments such as Sales CustomerRelationship Management Customer Services and Finance where appropriate to ensure all of the above are achieved
Complete adhoc tasks in relation to the above when appropriate
Qualifications :
Apprenticeship Qualification:
Completion of a Level 3 Business Admin qualification.
Minimum Qualifications and Experience:
Candidates must have achieved GCSE/Level 2 in Maths and English or be willing to complete this during the apprenticeship.
Apprentices must have achieved a pass at GCSE/Level 2 in Maths and English before they can complete their final exams.
Providers for the chosen qualification may also set their own eligibility criteria that candidates must meet.
Additional Information :
What were looking for;
Familiar with Google Workspace (GMail/GSheet) or Microsoft Office package (Word and Excel primarily)
Independently motivated with the ability to take on tasks and duties without immediate direction
Excellent communication skills and the ability to communicate effectively at all levels
High attention to detail to produce accurate and quality work
An individual who has the ability to welcome and adapt to change within a forward thinking business.
Demonstrate the core DPD DNA values of Passion Respect Honesty Flexibility Hard Work and Accountability
Special Conditions:
Rates of Pay: Apprentices at DPD are paid above the national standard apprenticeship pay
Study leave
Opportunity to work in a clean health and safety conscious environment
Funded Training to develop your skills
The opportunity to progress your career within the business
Further training to develop wider skills
Access to MyBenefits and DPD rewards programme
Key Measures of Performance:
Compliance to training and qualification schedule
Productivity
Attendance record
Training reports
Assigned mentor report
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
