Summary
The purpose of this job is to monitor customer accounts and payments to ensure collection of receivables and minimize company exposure as well as provide customer support.
Essential Functions
- Perform collection of past-due invoices for direct bill wholesale fleet and RV accounts
- Monitor and review daily receipts as well as draft returns and collect payments accordingly
- Develop and maintain customer relationships ensuring response to customer needs including invoices transaction details and other account specifics
- Work with billing card services to active or inactivate accounts on direct bill
- Support account set-ups by entering accounts into GETPAID/CreditView to document customer activities and issues
- Work with store reconcilers to help research manual re-bills
- Assist cash applications team with applying customer payments
- Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules regulations policies and procedures
- Complete other duties as assigned
Pay Rates Starting between: $21.95 - $36.20 / hour
Qualifications :
- Bachelors degree in business or related field required
- Minimum one year work experience required
- Excellent analytical critical thinking and organizational skills
- Strong attention to detail
- Excellent written and oral communication skills
- Ability to make decisions and work with minimal supervision
- Ability to set priorities multitask meet deadlines and resolve problems with a high sense of urgency
Remote Work :
No
Employment Type :
Full-time