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Standard Job Description
Senior Data Management Associate
Organizational Setting and Work Relationships
The position is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works independently with an oversight from the supervisor. The position directly supervises some support staff.
Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.
Duties
- Monitor the regular data entry activities and verify accuracy and relevance of data on a regular basis.
- Prepare regular database back-ups.
- Coordinate the data transfer of refugee records amongst camps.
- May be required to collect GIS data update maps and undertake field trips to project sites.
- Ensure that the data which are mainly related to asylum seekers refugees and persons of concern to UNHCR are correctly entered into the computer databases.
- Develop and run the required reports from the databases used in the operation including ProGress database and assist in analysis/interpretation of data to identify patterns/trends.
- Compile data and interpret the statistics for various reports.
- Develop forms and tools for data collection and analysis.
- Identify knowledge and hardware gaps of the operation in relation to all aspects of data management.
- Decide on data recorded in the database.
- Decide on appropriate resolution to incidents.
- Escalate issues to supervisor if the incident cannot be resolved within area of responsibility.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable.
Certificates and/or Licenses
Information Technology Electronic Data Processing
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Not specified.
Desirable
Microsoft SQL Server (2005 or later) Certification. Knowledge of Microsoft Access. Completion of UNHCR learning programmes or specified training relevant to the functions of the position. Previous experience working with UN/UNHCR.
Functional Skills
IT-Computer Literacy
DM-Data collection methodologies
DM-Data Management
DM-Database Management
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.
As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
Desired languages
Operational context
The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL) except the northeast Jordanian Syrian border area where it is assessed at Level 3 (MODERATE). Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to adverse weather conditions low visibility and/or heavy traffic.
To view occupational safety and health considerations for this duty station please visit: of Position: In alignment with UNHCRs global strategy the Data Analysis Group (DAG) at UNHCR Jordan is dedicated to delivering innovative solutions reliable data and insightful analysis that position UNHCR as a leader in refugees related data and information. The units core objective is to enable evidence-based actions that protect include and empower refugees and other populations of concern. DAG Jordan operates through three integrated teams: (1) Analysis and Data Management (2) End User Support and (3) and Software Management &Innovation. This structure reflects the evolving post ProGres v4 deployment context and leverages the units inhouse expertise to support the operation effectively. The Senior Data Management Associate will play a key leadership role within the Analysis and Data Management team driving the implementation of data analysis statistical reporting and information management activities. The incumbent will work closely with other teams and stakeholders to identify business needs translate them into functional and nonfunctional requirements and deliver innovative analysis and reporting solutions that directly support operational objectives. A core part of the role is to ensure that all data driven solutions are secure stable and aligned with the needs of business users across day-to-day operations monthly cycles annual reporting and ad hoc demands. The incumbent will promote and implement efficient work practices data governance and user centered design principles to ensure the relevance and usability of the solutions developed. Given the strategic nature of the role the incumbent will also represent the unit in coordination with senior management as well as with key external partners including government counterparts and the World Food Programme (WFP). The role demands a strong commitment to collaboration communication and high standards of service delivery. Amman: Jordan has a total population of 9.4 million people. Amman houses 42% of Jordans population 4.008 million making it the populous city in the country. Amman is categorized as (A) duty station. Rent in Amman can vary depending on the size of the property itself number of bedrooms and the area of Amman in which it is located. Renting a 3bedroom apartment can range fromUSD per month. Amman tends to have a Mediterranean climate; summers are mildly hot winter usually starts around the end of November and continues until midMarch there is occasional snowfall. The medium for teaching in international schools is English however there are a few French language schools as well. There is a plethora of institutions for children of all ages from preschool to high school as well universities. The majority of international educational institutions are in Amman. Amman is the home to many topend hospitals and clinics. Due to Jordanian healthcares international appeal nearly all doctors and many support staff speak English. Healthcare here is also very accessible and affordable. Additional Qualifications Skills Education Certifications Work Experience Competencies UNHCR Salary Calculator Additional Information Functional clearanceLiving and Working Conditions:
Required Experience:
Senior IC
Full-Time