Senior Analyst, Analytics
Senior Analyst, Analytics
Posted on :
20-06-2025
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1 Vacancy
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Job Description
Work Flexibility: Hybrid
Senior Analyst Analytics
What will you do:
- Collect clean and transform large datasets from various sources to support analysis and reporting.
- Develop and maintain interactive dashboards and reports using Power BI for internal stakeholders; Design and implement automation solutions using Power Automate to reduce manual tasks and improve efficiency; Build solutions using Power Apps to support operational processes and data entry workflows.
- Write and optimize SQL queries to retrieve manipulate and validate data.
- Able to implement Microsoft Power Platform and data analytics best practices.
- Operations: Work closely with the IT Service Delivery Lead and support teams to manage daily support and maintenance of application instances and conduct long-term improvement operations to ensure compatibility with evolving mission requirements.
- Service Excellence: Ensure roadmap for service is defined and communicated with stakeholders using their inputs and demand as drivers; Ensure monitoring of services and related aspects of the service offering (e.g. support procedures) is in place to proactively identify and remediate issues and achieve delivery of service excellence.
- Ensure proactive root cause analysis and corrective and preventive measures are implemented to ensure delivery of an exceptional service.
- Monitor vendor performance against agreed expectations (contractual or otherwise) including regular vendor meetings to review expectations and performance.
What you need:
- Bachelors degree required; Masters degree in computer science or Business Administration preferred
- 2 to 5 years of experience in business Intelligence Data Warehouse and Analytics platforms.
- Power Platform tools (Power BI Power Automate Power Apps) Python.
- Experience in IT Service Management (ITSM) data analysis and business process automation.
- Ability to develop good working relationships with technical business using strong communication and team-building skills.
- Ability to analyze numbers trends and data to make new conclusions based on findings.
- Ability to work effectively in a matrix organization structure focusing on collaboration and influence rather than command and control.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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